Strategic Account Manager - Remote & Growth

WorkWhile; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work culture

In-person offsites

Health, dental and vision coverage

Flexible time off

401(k) with employer match

WFH stipend

Job summary

WorkWhile is seeking an Account Manager to cultivate long-term relationships with our customers and drive revenue across a diverse portfolio. You will oversee communications, contract management, and strategic planning to satisfy client objectives.

Remote-first culture, occasional travel to client sites, and collaboration with a global sales team are expected as you develop trusted advisor relationships with executives and stakeholders.

Qualifications

• Proven work experience as an Account Manager or related role.
• Ability to communicate, present and influence stakeholders at all levels.
• Experience with CRM software and Google Suite; dependable with client-focused solutions.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Maintain customer contracts to maximize profits.
• Develop trusted advisor relationships with key accounts and executives.
• Ensure timely delivery of solutions according to customer needs and objectives.
• Communicate progress of initiatives to stakeholders; forecast and track key metrics.
• Develop new business within existing clients and identify opportunities to meet sales quotas.
• Prepare reports on account status and collaborate with the sales team.

Skills

CRM experience

Communication skills

Presentation abilities

Negotiation

Attention to detail

Cross-functional collaboration

Client relationship management

Education

Undergraduate degree

Tools

HubSpot

Google Workspace

Job description

WorkWhile is seeking an Account Manager to cultivate long-term relationships with our customers and drive revenue across a diverse portfolio. You will oversee communications, contract management, and strategic planning to satisfy client objectives.

Remote-first culture, occasional travel to client sites, and collaboration with a global sales team are expected as you develop trusted advisor relationships with executives and stakeholders.