Strategic Account Manager - Remote

ADM; Erlanger (KY); Remote; USD 92,000 - 173,000; Full time

Job summary

A leading company in the nutrition sector is seeking a Strategic Account Manager to drive sales of food flavorings and ingredients. This remote role involves building relationships with customers, managing sales pipelines, and collaborating with cross-functional teams. The ideal candidate will have a strong background in account management and excellent communication skills. Benefits include comprehensive wellness programs, financial planning support, and paid time off, promoting a balanced work environment.

Benefits

Medical, Dental, Vision

401(k) with match

Tuition Assistance

Paid Time Off

Qualifications

• 5–7 years of account management experience within the flavor/ingredient industry preferred.
• Ability to build relationships with key customers and cross-functional teams.

Responsibilities

• Sourcing and managing new sales opportunities through inbound lead follow-up.
• Maintaining constant contact with potential customers to ensure high satisfaction levels.
• Implementing an aggressive call schedule to increase customer connectivity.

Skills

Communication

Negotiation

Organization

Time Management

Education

Undergraduate Degree

Tools

Salesforce

Job description

Job Description

Strategic Account Manager - Remote

Position Summary:

• Seeking a talented and competitive team member who thrives in a fast-paced, complex sales environment with a high drive to excel, with the following qualifications:

Position Responsibilities:

The individual will be responsible for selling food flavorings, ingredients, and solutions from the ADM Nutrition portfolio to customers in North America. The primary focus will be business-to-business sales to customers producing savory and sweet goods, dairy foods, wellness products, and beverages. Responsibilities include building new business, growing sales with existing customers, and maintaining their base year over year.

Work involves close collaboration with customers on product development, cost effectiveness, and quality improvement initiatives to drive business growth. This individual will work closely with ADM cross-functional partners in technical, marketing, financial, food regulation, and business leadership roles.

The account manager will assist in defining the technical support needed to meet customer demands. Projects will be executed through collaboration with the Creative Design & Development team on flavors, colors, and specialty ingredients.

Sales colleagues oversee and manage their customer pipeline and opportunities using CRM systems (Salesforce). They liaise with regulatory and scientific affairs colleagues to ensure solutions meet claim and product positioning requirements.

The incumbent will be responsible for:

• Sourcing and managing new sales opportunities through inbound lead follow-up and outbound communication, promoting the entire ADM Nutrition portfolio to targeted market segments.
• Preparing targeted account plans and processes to execute sales leads and develop business.
• Maintaining constant contact with potential customers to ensure high satisfaction levels.
• Building rapport with cross-functional teams including CD&D, Regulatory, Customer Service, Procurement, Legal, etc.
• Customer management including sample/opportunity entry, project management, and lead follow-up.
• Implementing an aggressive call schedule to increase customer connectivity.
• Using web-based reporting tools to improve sales effectiveness, maintaining accurate records of quotes, sales, and activity reports.
• Adhering to all company policies, procedures, and ethics codes.
• Maintaining thorough product knowledge of all nutrition ingredients.

Job Requirements:

• An undergraduate degree is required.
• 5–7 years of account management experience within the flavor/ingredient industry preferred.
• Ability to build relationships with key customers and cross-functional teams.
• Excellent written and oral communication skills.
• Experience using CRM systems like Salesforce.com.
• Strong organization, time management, and negotiation skills.
• Availability to travel within North America up to 50%.

We encourage applicants even if they do not meet every requirement, as they may be the right fit for this or other roles.

ADM requires successful completion of a background check.

Pay ranges from $92,800 to $172,800, with additional incentives including annual bonuses and long-term incentives.

Benefits and Perks:

• Physical wellness: medical, dental, vision, wellness center access or gym reimbursement.
• Financial wellness: FSA, HSA, 401(k) with match, stock purchase plans, insurance, and legal assistance.
• Mental and social wellness: EAP, ERGs, and community programs.

Additional benefits include paid time off, adoption and parental leave, tuition assistance, and training resources.

#IncludingYou

We value diversity, equity, inclusion, and belonging, striving to create inclusive environments where everyone can contribute and grow. We consider all qualified applicants regardless of protected characteristics and encourage underrepresented groups to apply.

About ADM

ADM is committed to unlocking the power of nature to provide nutrition worldwide, with a focus on innovation, sustainability, and customer solutions. Learn more at www.adm.com.

Req/Job ID: 97597BR

#LI-Remote

Ref ID: #LI-JW1