Sr. Strategic Account Manager

Socure; United States; Remote; USD 150,000 - 160,000; Full time

Job summary

Join a forward-thinking company on a mission to redefine digital trust. As a Senior Strategic Account Manager, you will drive sales and build consultative relationships with major accounts. This remote-first role empowers you to take ownership and implement strategic account plans while collaborating with dynamic teams. With a proven track record of success and a commitment to innovation, you'll play a key role in preventing identity fraud and enhancing customer experiences. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

Equity

Comprehensive benefits

Generous sales incentive bonus

Qualifications

• 8+ years in Account Management with 3+ years as a Strategic Account Manager.
• Experience managing complex enterprise accounts and leading relationships.

Responsibilities

• Partner with sales teams to grow post-sales Account Management function.
• Act as a trusted advisor and establish relationships with customers.

Skills

Account Management

Strategic Account Management

Salesforce

SaaS

Communication Skills

Analytical Skills

Education

Bachelor's Degree

Job description

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale.

As a remote-first company, Socure fosters a culture of autonomy, collaboration, and continuous learning. Our teams are empowered to take ownership, move fast, and build technology that drives real-world change. Recognized by Forbes, Deloitte, and Inc. as one of the fastest-growing and most innovative companies in tech, we’re just getting started–come join us.

Explore SocureLife and help us redefine digital trust.

About the role:

We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.

Responsibilities:

• Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function

• Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization

• Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts

• Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs

• Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections

• Act as an escalation point for renewals strategy, critical account issues, and ongoing account planningAnalyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage

• Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions

Qualifications:

• BA/BS required

• Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role

• Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners

• A proven track record of quota achievement and demonstrated career stability

• Excellent communication and presentation skills

• Attention to detail, strong organizational skills, and a bias for action

• A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances

• Salesforce knowledge

• SaaS background

• Analytical capabilities and the ability to tell a story with data

Salary Disclosure:

Base Salary range: $150,000-160,000

OTE Salary range: $225,000-$235,000

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus.

#LI-Remote, #remote

Explore SocureLife to learn more and check out Socure’s Career Page.