Strategic Account Manager – Refinery Chemicals Solutions

Baker Hughes Holdings LLC; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Work-life balance

Medical benefits

Life insurance

Savings plan

Voluntary benefits

Job summary

Baker Hughes is seeking an Account Manager to strengthen customer relationships, coordinate cross-functional teams, and drive value through refinery chemical programs. You will partner with field operations and commercial teams to deliver technical service, support sales initiatives, and ensure compliant, high-quality execution across key accounts in a fast-paced environment.

The role requires strong communication and relationship-building skills, the ability to manage multiple priorities, and a

Qualifications

• Have experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
• Have demonstrated strong communication, teamwork, and relationship building skills.
• Have the ability to manage multiple priorities in a fast paced, customer-facing environment.
• Have sound analytical and problem-solving abilities to support chemical program performance.
• Have been able to support both commercial sales activities and technical field operations effectively.

Responsibilities

• Building long term relationships by providing effective account management and understanding customer operational and business needs.
• Coordinating with cross-functional teams to drive projects, technical sales initiatives, and innovative customer solutions.
• Preparing and delivering business reviews and technical presentations to customers, leadership, and internal teams.
• Managing day to day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring.
• Supporting technicians and account representatives to ensure accurate execution of chemical applications and service standards.
• Demonstrating strong communication skills and the ability to build trust with both customer teams and internal business partners.
• Ensuring full compliance with Baker Hughes Sales & Service Standards at key customer accounts.

Skills

Refinery operations

Downstream chemicals

Process treatment

Industrial service delivery

Communication skills

Teamwork

Relationship building

Time management

Analytical thinking

Problem-solving

Sales support

Technical field operations

Tools

Cross-functional coordination

Job description

Baker Hughes is seeking an Account Manager to strengthen customer relationships, coordinate cross-functional teams, and drive value through refinery chemical programs. You will partner with field operations and commercial teams to deliver technical service, support sales initiatives, and ensure compliant, high-quality execution across key accounts in a fast-paced environment.

The role requires strong communication and relationship-building skills, the ability to manage multiple priorities, and a