Strategic Account Manager – Packaging Solutions & Growth

Timber Creek, an FCA Packaging Brand; Davenport (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

FCA Packaging in Davenport, IA is seeking a Strategic Account Manager to grow revenue within an assigned portfolio by developing strategic relationships and identifying new business opportunities. This inside sales role collaborates with Sales, Engineering, Operations, Pricing, and Customer Service to deliver packaging solutions, focusing on consultative selling and ensuring exceptional customer experience.

Travel up to 50%.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain, or related field.
• 5+ years inside sales/account management in manufacturing or industrial markets.
• Experience selling industrial, packaging, logistics, or engineered products preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Manage and grow an assigned portfolio of customer accounts through proactive relationship management.
• Identify opportunities to expand FCA's business by introducing products/services/locations.
• Develop sales opportunities by understanding customer operations and long-term business objectives.
• Partner with Engineering, Pricing, Operations, and Customer Service to prepare proposals and customized solutions.
• Coordinate customer projects from opportunity through implementation.
• Conduct regular customer business reviews to discuss performance and opportunities.
• Build relationships with key decision makers including Purchasing, Engineering, Supply Chain, Operations, Plant Management, and Executive Leadership.
• Manage customer requests, resolve service issues, and communicate across departments.
• Monitor customer activity, market trends, and competition for growth.
• Maintain accurate customer information, sales activity, forecasts, and pipeline updates.
• Collaborate on strategic account planning and revenue growth initiatives.
• Assist onboarding new customer programs and coordinate product launches.
• Support continuous improvement initiatives that strengthen customer relationships and efficiency.

Skills

Communication skills

Relationship building

Sales acumen

Strategic account management

Education

Bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain, or a related field

Tools

CRM software

Microsoft Excel

PowerPoint

Outlook

Teams

Job description

FCA Packaging in Davenport, IA is seeking a Strategic Account Manager to grow revenue within an assigned portfolio by developing strategic relationships and identifying new business opportunities. This inside sales role collaborates with Sales, Engineering, Operations, Pricing, and Customer Service to deliver packaging solutions, focusing on consultative selling and ensuring exceptional customer experience.

Travel up to 50%.