Strategic Account Manager, Medical & Certification Services

TÜV SÜD; San Diego (CA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) match

Parental leave

Paid time off

Professional development

Global projects

Hybrid work

Job summary

TÜV SÜD America, Inc. is seeking an Account Manager to support medical and non-medical certification services. You will serve as a trusted advisor through the sales and project lifecycle, coordinating internally to ensure successful execution.

The role emphasizes technical sales, account management, and building long-term customer relationships in a fast-paced environment. Hybrid work and comprehensive benefits are offered.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience in account management, business development or technical sales.
• Knowledge of product compliance requirements and regulatory environments.
• Experience with CRM and MS Office.

Responsibilities

• Manage customer accounts, quotations, proposals, and opportunities using CRM and project management systems.
• Respond promptly to inquiries via phone, email, virtual meetings, and web channels.
• Recommend certification, testing, and compliance solutions based on requirements.
• Meet with customers virtually and onsite to understand technologies, regulatory requirements, timelines.
• Grow customer relationships across TÜV SÜD's service portfolio.
• Collaborate with engineering, lab operations, and project management teams on scoping and quotations.
• Maintain sales forecasts, pipelines, and customer records in CRM.
• Support project initiation and transition from sales to laboratory execution.
• Communicate project status and regulatory requirements to customers and stakeholders.
• Knowledge of domestic and international regulatory and testing requirements.

Skills

Account management

Business development

Technical sales

Customer relationship management

CRM systems

Microsoft Office

Communication skills

Time management

Cross-functional collaboration

Education

Bachelor's degree in Business/Engineering/Tech Science

Tools

CRM systems

Microsoft Office

Job description

TÜV SÜD America, Inc. is seeking an Account Manager to support medical and non-medical certification services. You will serve as a trusted advisor through the sales and project lifecycle, coordinating internally to ensure successful execution.

The role emphasizes technical sales, account management, and building long-term customer relationships in a fast-paced environment. Hybrid work and comprehensive benefits are offered.