Account Manager San Diego (Medical)

TÜV SÜD; San Diego (CA); Hybrid; USD 95,000 - 124,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Retirement savings plan

Global collaboration

Flexible work arrangements

Job summary

TÜV SÜD America Inc. is seeking an experienced Account Manager in San Diego for managing quotations, proposals, and customer accounts across EMI/EMC, RF/wireless, and product safety test services.

You will respond to inquiries, conduct meetings, and coordinate with engineering and operations to ensure accurate project scoping and on-time delivery. The role requires working with international customers, strong organization, and excellent communication skills in a fast-paced, collaborative

Qualifications

• Recent experience in account management delivering EMC, RF/Wireless, or Product Safety Test Services in a TIC environment.
• Working knowledge of electrical and electronic product compliance requirements for consumer, industrial, wireless, and/or medical device products.
• Familiarity with medical device regulatory submission requirements (FDA, EU MDR).
• Experience dealing with international customers.
• Strong organizational skills and ability to prioritize workload.
• Excellent communication skills (written and verbal).
• Familiarity with Microsoft Office and CRM tools.
• Knowledge of standards such as IEC 60601, IEC/UL 62368, FCC, ISED, EU RED, or other EMC/Wireless/Product Safety standards is considered a plus.
• Ability to work collaboratively in a fast-paced technical and customer-focused environment

Responsibilities

• Manage quotations, proposals, and customer accounts using CRM and internal project management tools.
• Respond promptly to customer inquiries via phone, email, virtual meetings, and web channels while providing excellent customer support throughout the sales and project lifecycle.
• Provide tailored compliance and certification solutions from TÜV SÜD’s service portfolio for both medical and non-medical electrical and wireless products.
• Conduct customer meetings and site visits to understand product technologies, regulatory requirements, testing needs, and project timelines.
• Support business development efforts by identifying opportunities for cross-selling and expanding existing customer relationships.
• Coordinate with engineering, laboratory operations, and project management teams to ensure accurate project scoping, quotations, and successful project execution.
• Maintain accurate prospect lists, sales pipelines, opportunity tracking, and customer records within CRM systems.
• Support project setup activities and ensure smooth handoff from quotation and sales phases into laboratory execution.
• Communicate project updates, scheduling information, and compliance requirements effectively with both customers and internal stakeholders.
• Develop working knowledge of domestic and international regulatory and certification requirements across medical and non-medical industries.

Skills

Account management

CRM proficiency

Communication skills

Cross-functional collaboration

International accounts

Organizational skills

Tools

CRM software

Microsoft Office

Job description

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Your Tasks

• Manage quotations, proposals, and customer accounts using CRM and internal project management tools.
• Respond promptly to customer inquiries via phone, email, virtual meetings, and web channels while providing excellent customer support throughout the sales and project lifecycle.
• Provide tailored compliance and certification solutions from TÜV SÜD’s service portfolio for both medical and non-medical electrical and wireless products.
• Conduct customer meetings and site visits to understand product technologies, regulatory requirements, testing needs, and project timelines.
• Support business development efforts by identifying opportunities for cross-selling and expanding existing customer relationships.
• Coordinate with engineering, laboratory operations, and project management teams to ensure accurate project scoping, quotations, and successful project execution.
• Maintain accurate prospect lists, sales pipelines, opportunity tracking, and customer records within CRM systems.
• Support project setup activities and ensure smooth handoff from quotation and sales phases into laboratory execution.
• Communicate project updates, scheduling information, and compliance requirements effectively with both customers and internal stakeholders.
• Develop working knowledge of domestic and international regulatory and certification requirements across medical and non-medical industries.

Your Qualifications

• Recent experience in account management or delivering EMC, RF/Wireless, or Product Safety Test Services in a TIC environment.
• Working knowledge of electrical and electronic product compliance requirements for consumer, industrial, wireless, and/or medical device products.
• Familiarity with medical device regulatory submission requirements (FDA, EU MDR).
• Experience dealing with international customers.
• Strong organizational skills and ability to prioritize workload.
• Excellent communication skills (written and verbal).
• Familiarity with Microsoft Office and CRM tools.
• Knowledge of standards such as IEC 60601, IEC/UL 62368, FCC, ISED, EU RED, or other EMC/Wireless/Product Safety standards is considered a plus.
• Ability to work collaboratively in a fast-paced technical and customer-focused environment

What We Offer

• Competitive compensation and benefits package.
• Health insurance and retirement savings plan.
• Opportunities for professional growth and global collaboration.
• A culture focused on innovation, sustainability, and safety.
• Flexible work arrangements and a supportive team environment.

Additional Information

• The anticipated base pay range for this full-time position is $95,000 - 123,500. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off.
• Workplace model: Hybrid
• We welcome applications from people of all backgrounds, experiences, and perspectives.

Equal Opportunity Employer - Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

Work Area

Sales, Customer Services & Training Management

Country/Region

United States

Job Location

San Diego

Working Model

Hybrid

Employment Type

Full time / regular

Company

TÜV SÜD America Inc.

Org Unit Code

Requisition ID: 5529