Strategic Account Manager – Manufacturing Growth

Scion Staffing, Inc.; Buena Park (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary $80,000–$110,0

Job summary

Scion Staffing, Inc. is seeking an Account Manager for a manufacturing organization in Buena Park, CA. You will manage day-to-day relationships with assigned customers, monitor demand and forecast trends, and support account performance and growth.

The role requires strong commercial awareness, excellent communication, and collaboration with operations, planning, and engineering to ensure a superior customer experience. A Bachelor’s degree and ERP/CRM experience are preferred.

Qualifications

• Bachelor’s degree or equivalent combination of relevant professional experience and training.
• Demonstrated experience in account management, inside sales, manufacturing, aerospace and defense, or a related customer-facing commercial environment.
• Strong understanding of customer demand signals, forecasting, bookings, backlog, pricing, and customer behavior.
• Experience utilizing ERP/CRM systems and Microsoft Office to manage account information, reporting and day-to-day business activities.

Responsibilities

• Serve as the primary point of contact for assigned customers, building strong stakeholder relationships and leading regular communications, account updates, and status reviews.
• Monitor bookings, backlog, forecasts, and customer demand signals, proactively identifying declines, surges, schedule changes, and other trends requiring action.
• Support commercial account strategy, including pricing updates, quotes, contract alignment, and identification of upsell and cross-sell opportunities.
• Partner cross-functionally with operations, planning, and engineering to align customer expectations with delivery schedules, capacity, and operational priorities.
• Manage order status, delivery commitments, customer issues, new program launches, and engineering changes, driving timely resolution and clear communication.
• Maintain accurate account information within ERP/CRM systems and analyze account performance and customer trends to support strategic and data-driven decision-making.

Skills

Relationship-building

Forecasting

Commercial awareness

Communication

Education

Bachelor's degree

Tools

ERP/CRM systems

Microsoft Office

Job description

Scion Staffing, Inc. is seeking an Account Manager for a manufacturing organization in Buena Park, CA. You will manage day-to-day relationships with assigned customers, monitor demand and forecast trends, and support account performance and growth.

The role requires strong commercial awareness, excellent communication, and collaboration with operations, planning, and engineering to ensure a superior customer experience. A Bachelor’s degree and ERP/CRM experience are preferred.