Strategic Account Manager - Luxury Sneakers

Farfetch; New York (NY); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Sign-on bonus

Restricted stock units (RSUs)

Discretionary awards

401(k) and benefits

Paid time off

Job summary

Stadium Goods is seeking an Account Manager to lead relationships with Pro Seller Level 3 suppliers, drive supply growth, and deliver a luxury, highly personalized client experience. You will collaborate with cross-functional teams to optimize communications, promotions, and inventory planning across the marketplace.

You will work with the Partner Success team to meet KPIs, manage supplier communications, and participate in events to expand business opportunities.

Qualifications

• Proven track record in account management or customer-success roles.
• Strong understanding of the streetwear and sneaker market.
• Ability to deliver an elevated, personalized client experience.

Responsibilities

• Serve as a resource for Pro Seller Level 3 Suppliers, ensuring benefits are achieved and a luxury experience.
• Hit personal supply targets and related KPIs.
• Create and send personalized communications on product insights and promotions.
• Support consignor inventory management and end-to-end experience.
• Assist Partner Success with ad-hoc supply activities.
• Resolve account issues quickly and collaboratively with cross-functional teams.
• Collaborate with Marketing, Commercial, CS, and Catalog teams for growth.

Skills

Account management

Customer success

Relationship management

Streetwear knowledge

Communication skills

Job description

Stadium Goods is seeking an Account Manager to lead relationships with Pro Seller Level 3 suppliers, drive supply growth, and deliver a luxury, highly personalized client experience. You will collaborate with cross-functional teams to optimize communications, promotions, and inventory planning across the marketplace.

You will work with the Partner Success team to meet KPIs, manage supplier communications, and participate in events to expand business opportunities.