Strategic Account Manager - Logistics Growth

Holt Logistics Corp; New Jersey; Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health Coverage

Life Insurance

Flexible Spending

PTO

Retirement Plan

Professional Development

Wellness Support

Team Culture

Résumé du poste

Holt Logistics Corp is seeking an experienced account manager to grow key client relationships and expand services across our freight and logistics portfolio.

You will work cross-functionally to improve efficiency, resolve issues, and drive profitability for our customers while maintaining strong service levels.

This on-site role in New Jersey offers a collaborative team environment and opportunities for professional development.

Responsabilités

• Manage and grow existing accounts by adding new services and expanding existing ones to boost efficiency and profitability.
• Resolve conflicts with customers and advocate for them internally to align resources for delivery.
• Target improvements for customers by collaborating with internal teams on strategic solutions.
• Manage order activities and ensure accuracy in systems, including flow, failures, trace, and claims.
• Collaborate with Operations Managers to develop strategic-level pricing.
• Culture of owning customers' success.
• Proficiency in MS Office and GSuite applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets).
• Be tenacious, spontaneous and energetic.
• Willing to work as a team and driven for results.
• Self-motivated and driven for success.

Description du poste

Job Description:

• You are expectedto manage and grow existing accounts by bringing in new servicesand expanding on existing ones, focusingon increasing efficiencyand maximizing profitability.
• Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service
• Target improvement for customers, collaborating with internal teams to identify strategic solutions
• Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.
• Collaborate with Operation Managers to develop strategic-levelpricing
• Culture of owning my customers'success
• Proficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets)
• Need to be tenacious, spontaneous and energetic
• Willing to work as a team and driven for results
• You will need to be self-motivated and driven for success