Strategic Account Manager - Logistics & 3PL

Conectiv Supply Chain Solutions, Inc.; Memphis (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Conectiv Supply Chain Solutions, Inc. in Memphis seeks an experienced Account Manager to grow and manage relationships with optical disc/games customers, publishers and distributors.

You will be the primary liaison between our company and clients, ensuring smooth production workflows and timely communication. Key duties include managing orders from production to delivery, enforcing contracts and SLAs, coordinating with production, design, logistics and finance, and identifying upsell

Qualifications

• 4+ years in customer service or account management.
• Experience in manufacturing or supply chain environment is preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Manage a portfolio of clients from production to delivery.
• Coordinate with production, design, logistics, and finance teams.
• Enforce contracts, rate cards, and SLAs on behalf of the company.
• Identify upsell opportunities and drive account growth.

Skills

Account management

Client relationships

MS Office 365

CRM

Communication

Team leadership

Manufacturing/supply chain

Education

Bachelor’s degree in business management, marketing, or related field

Tools

CRM software

Job description

Conectiv Supply Chain Solutions, Inc. in Memphis seeks an experienced Account Manager to grow and manage relationships with optical disc/games customers, publishers and distributors.

You will be the primary liaison between our company and clients, ensuring smooth production workflows and timely communication. Key duties include managing orders from production to delivery, enforcing contracts and SLAs, coordinating with production, design, logistics and finance, and identifying upsell