Strategic Account Manager - Lifting & Rigging Solutions

Barnhart-Crane-; Madison Station (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with bonus program

Company vehicle or vehicle allowance

401(k) with company match up to 10%

Comprehensive benefits package incl.保险

Paid time off

Job summary

BARNHART is seeking an Account Manager to build and maintain strong relationships with key customers while driving growth across Barnhart's lifting, rigging, transportation, and specialized project services. You will be the primary contact for assigned accounts, coordinating with operations, engineering, and field teams.

Travel is local and includes customer meetings and site visits. The role requires exceptional communication, a commercial mindset, problem-solving skills, and a commitment to

Qualifications

• 3+ years of experience in account management, business development, sales, construction, industrial services, or a related field.
• Proven ability to build and maintain strong customer relationships.
• Strong communication, presentation, and interpersonal skills.
• Mechanical aptitude and the ability to understand technical solutions and project requirements.
• Strong organizational, problem-solving, and customer service skills.
• Proficiency with Microsoft Office and CRM software.
• Ability to perform jobsite visits, including outdoor work and climbing when necessary.
• Ability to pass a fit-for-duty examination.
• Valid driver's license and willingness to travel locally.

Responsibilities

• Serve as the primary relationship manager for assigned customer accounts.
• Build and maintain strong relationships with customer stakeholders and decision-makers.
• Identify opportunities to expand services and increase account engagement.
• Meet regularly with customers to understand business needs, project requirements, and upcoming opportunities.
• Conduct jobsite visits and customer meetings to support project planning and solution development.
• Collaborate with engineering, operations, and field teams to develop safe, effective, and value-driven solutions.
• Prepare and present proposals, service offerings, and account reviews.
• Coordinate with internal teams to ensure successful project execution and customer satisfaction.
• Support contract renewals, repeat business opportunities, and long-term account growth initiatives.
• Maintain accurate customer, project, and opportunity information within company systems.
• Promote a strong commitment to safety throughout project planning and execution activities.

Skills

Account management experience

Customer relationship building

Communication

CRM software

MS Office

Travel readiness

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

BARNHART is seeking an Account Manager to build and maintain strong relationships with key customers while driving growth across Barnhart's lifting, rigging, transportation, and specialized project services. You will be the primary contact for assigned accounts, coordinating with operations, engineering, and field teams.

Travel is local and includes customer meetings and site visits. The role requires exceptional communication, a commercial mindset, problem-solving skills, and a commitment to