Strategic Account Manager, Industrial & Retail Tech

Hitachi, Ltd.; New York (NY); On-site; USD 150,000 - 180,000; Full time

Job summary

Hitachi Digital Services in the United States is seeking an experienced Account Manager (Industrial) to lead strategic relationships with mid-to-large enterprises in the Industrial, Consumer Goods, and Retail sectors across Long Island, NY and nearby states.

You will own account plans, drive incremental sales, and maintain high CSAT, collaborating with presales architects, delivery teams, and project managers to ensure customer value.

Qualifications

• 10+ years of experience in the Account Management in US
• Experience with Manufacturing/Consumer Goods/Retail sectors would be preferred
• Should have handled US $10M+ annual revenue accounts
• Experience in working in the mid-to-large enterprises
• Experience with GSIs as an Account Manager, CP is preferred
• Significant understanding and articulation capability of IT Technologies/Services from infra to apps to AI
• Strong Communication Skills
• Solid track record of success, supported by strong references.

Responsibilities

• Manage accounts and drive incremental sales growth
• Maintain high customer satisfaction (CSAT)
• Engage effectively with all levels of IT management
• Collaborate with presales solution architects, service line leads, delivery and project managers

Skills

Account management

Sales strategy

Client relationships

Communication skills

US market experience

Industry knowledge

Job description

Hitachi Digital Services in the United States is seeking an experienced Account Manager (Industrial) to lead strategic relationships with mid-to-large enterprises in the Industrial, Consumer Goods, and Retail sectors across Long Island, NY and nearby states.

You will own account plans, drive incremental sales, and maintain high CSAT, collaborating with presales architects, delivery teams, and project managers to ensure customer value.