Account Manager (Industrial)

Hitachi Digital Services; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Industry-leading benefits

Flexible work arrangements

Focus on holistic health and wellbeing

Job summary

Hitachi Digital Services is seeking an experienced Account Manager (Industrial) to manage its account portfolio with mid-to-large enterprises across the Industrial, Consumer Goods, and Retail sectors. You will be tasked with driving sales growth and ensuring customer satisfaction.

Ideal candidates will have over 10 years in Account Management, experience with $10M+ accounts, and a strong grasp of IT technologies. The salary is expected between $150,000 and $180,000, plus bonuses.

Qualifications

• 10+ years of experience in Account Management in the United States.
• Experience handling US$10M+ annual revenue accounts.
• Solid track record of success supported by strong references.

Responsibilities

• Manage mid-to-large enterprises within Industrial, Consumer Goods, and Retail sectors.
• Drive incremental sales growth and maintain high customer satisfaction.
• Engage with IT management at all levels and leverage understanding of IT technologies.

Skills

Account Management

Industry knowledge (Manufacturing, Consumer Goods, Retail)

Communication skills

IT technologies understanding

Sales Growth Initiatives

Education

10+ years of experience in Account Management

Experience with Global Systems Integrators (GSIs)

Job description

Title

Account Manager (Industrial)

Location

Long Island, NY or New York, New Jersey, or Connecticut

Responsibilities

We're looking for a highly experienced and strategic Account Manager to lead our Industrial account portfolio. You will manage mid-to-large enterprises within Industrial, Consumer Goods, and Retail sectors, driving incremental sales growth and maintaining high customer satisfaction (CSAT). Your role includes engaging with IT management at all levels and leveraging a strong understanding of IT technologies.

Qualifications

• 10+ years of experience in Account Management in the United States
• Experience in Manufacturing, Consumer Goods, or Retail sectors preferred
• Experience handling US$10M+ annual revenue accounts
• Experience working with mid-to-large enterprises
• Experience with Global Systems Integrators (GSIs) as an Account Manager; CP experience preferred
• Strong understanding and articulation of IT technologies and services, from infrastructure to applications to AI
• Excellent communication skills
• Solid track record of success, supported by strong references

Pay

Expected base salary: $150,000–$180,000 plus bonus, based on experience and other factors. Eligible for Hitachi Digital Services bonus/variable/commission pay programs.

Benefits

We provide industry‑leading benefits, support, and services that look after your holistic health and wellbeing. Flexible arrangements and a culture of life balance adapt to your role and location.

Equal Opportunity Statement

We're an equal‑opportunity employer and welcome all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Reasonable accommodations are available during the recruitment process.