Strategic Account Manager, Industrial Automation

TriCore, Inc.; Orange (CA); Hybride; USD 110 000 - 140 000; Plein temps

Résumé du poste

TriCore, Inc. in Orange, CA, seeks an Account Manager to drive growth and retention within assigned accounts by building strong relationships and understanding each customer’s business needs.

You’ll develop account plans, expand engagement, identify opportunities, and coordinate with internal teams to deliver value for customers and TriCore. You’ll lead discovery conversations, manage the sales process to close, and apply understanding of process systems to support accurate proposals.

Qualifications

• 4+ years of sales or account management experience in a technical or industrial business.
• Inside or outside sales experience with relationship-based selling.
• Experience using a CRM tool to manage customer, account, and opportunity information.

Responsabilités

• Build and maintain strong, consultative relationships with existing and prospective customers.
• Develop account plans and sales strategies to strengthen relationships and grow revenue.
• Identify, qualify, and advance sales opportunities within accounts.
• Lead customer discovery conversations to understand business challenges and timelines.
• Own the sales process through follow-up and close, coordinating with internal resources.
• Apply knowledge of process systems (mixing, batching, blending, CIP, P&IDs) to support proposals.
• Present capabilities and solutions that align with customer needs.

Connaissances

Relationship-based selling

CRM proficiency

Account management

Sales strategy

Discovery & qualification

Communication

Time management

Travel 40%

Formation

Bachelor’s degree preferred

Outils

CRM software

Description du poste

Description

For more than 30 years, TriCore has partnered with leading food, beverage, and life science manufacturers to solve complex challenges through automation, engineering, and technology. Our team combines deep technical expertise with a practical, customer-focused approach to deliver solutions that help clients operate more efficiently, safely, and intelligently.

At TriCore, you’ll join a team of problem-solvers, innovators, and industry experts who work together to deliver meaningful results for our customers. We believe great ideas can come from anywhere, and we empower employees to take ownership, keep learning, embrace innovation, and make an impact.

If you’re looking for a place where your ideas are valued, your growth is supported, and your work truly matters, we’d love to meet you.

The Account Manager owns growth and retention within assigned accounts through building strong relationships with existing and prospective customers, understanding each customer’s business needs, and taking a consultative approach to developing effective sales strategies. This role is responsible for developing and executing account plans, expanding customer engagement, identifying new opportunities, and partnering with internal teams to deliver solutions that create value for the customer and profitable growth for TriCore.

Success in this role is measured by account growth, customer retention, relationship quality, pipeline development, customer satisfaction, and conversion of opportunities into profitable business.

What You’ll Do:

• Build and maintain strong, consultative relationships with existing and prospective customers.
• Develop a deep understanding of each customer’s business, operational priorities, budgets, planning cycles, and growth opportunities.
• Create and execute account plans and sales strategies that strengthen relationships, expand engagement, and grow revenue.
• Identify, qualify, and advance sales opportunities within existing and prospective accounts.
• Lead customer discovery conversations to understand business challenges, priorities, timelines, and decision factors.
• Own the sales process for assigned opportunities, including follow-up, next-step planning, and driving opportunities to close.
• Engage internal technical and operational resources to support solution development, scoping, quoting, and customer recommendations.
• Apply an understanding of process systems, including mixing, batching, blending, CIP, and P&IDs, to support solution development and proposal accuracy.
• Present TriCore’s capabilities and recommend solutions that align customer needs with TriCore’s value proposition.
• Maintain accurate customer, account, and opportunity information in Customer Center and other sales systems.
• Partner with internal teams to support a smooth handoff from sales to execution.
• Share customer insights, market trends, opportunity learnings, and best practices to strengthen sales effectiveness.

Requirements

Minimum Qualifications

• 4+ years of sales or account management experience, with a strong foundation in relationship-based selling.
• Inside sales, outside sales, or account management experience in a technical or industrial business.
• Experience using a CRM tool to manage customer, account, and opportunity information.
• Ability to quickly learn new industries, business models, and customer environments.
• Strong consultative selling, discovery, listening, and relationship-building skills.
• Ability to develop account strategies and advance opportunities through a structured sales process.
• Strong verbal and written communication skills, with the ability to communicate business value to stakeholders at all levels.
• Strong organizational and time management skills, with the ability to manage multiple accounts, priorities, and follow-up activities.
• Ability to travel to customer and prospective customer sites approximately 40% of the time, including visits to manufacturing, production, or industrial environments.
• Proactive, self-directed, and comfortable working independently while contributing as part of a team.

Preferred Qualifications

• Bachelor’s degree preferred.
• Experience working with customers in manufacturing or industrial environments.
• Experience working with a process control integrator.
• Exposure to food, dairy, or beverage processing environments.
• Exposure to automation, controls, or industrial networking.
• Working knowledge of process systems such as mixing, batching, blending, CIP, and the ability to read and discuss P&IDs is helpful but can be learned in the role.

There is a 2-3 day in-office requirement located in Orange, CA.

Compensation &Total Rewards

Base Pay Range: $110,000 to $140,000 per year. TriCore offers a comprehensive benefits package that includes medical, dental, vision, and retirement benefits, as well as opportunities for professional growth and development.

Equal Employment Opportunity Statement

TriCore is an Equal Employment Opportunity Employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law. TriCore provides reasonable accommodations to qualified applicants and employees as required by applicable law.

At-Will Employment Statement

Employment at TriCore is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause and with or without advance notice, subject to applicable law. Nothing in this job description, offer letter, or any other Company communication creates an employment contract, express or implied, or guarantees employment for any specific period of time. The at-will nature of employment may only be modified by a written agreement signed by an authorized executive of the Company.