Strategic Account Manager II

LS Networks; Oregon (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Strategic Account Manager to lead sales efforts in the Pacific Northwest. This role focuses on expanding existing business and delivering tailored solutions for key accounts in diverse sectors like Healthcare and Government. The ideal candidate will have a robust background in strategic account management, a knack for building relationships, and a commitment to achieving sales targets. With opportunities for travel and collaboration across functions, this position offers a chance to make a significant impact in a rapidly evolving field. If you're a self-motivated sales professional with a passion for client satisfaction, this is the perfect opportunity for you.

Qualifications

• 5+ years in Strategic Account Management in Telecommunications.
• Proven record of meeting/exceeding sales quotas.
• Experience with CRM software and client portfolio management.

Responsibilities

• Drive sales by managing strategic prospective clients.
• Build and maintain relationships to achieve revenue goals.
• Deliver tailored solutions based on customer needs.

Skills

Strategic Account Management

Sales Quota Achievement

Client Relationship Management

Presentation Skills

Negotiation Skills

Telecommunications Knowledge

Self-Motivation

Time Management

Education

Bachelor’s degree in Business Administration

Tools

Salesforce

Microsoft Office Suite

Job description

Job Details

Job Location: Pacific Northwest - Oregon

Position Type: Full Time

Education Level: Other

Salary Range: $77900.00 - $85000.00 Base+Commission/month

Travel Percentage: Up to 75%

Job Category: Sales

Strategic Account Manager (Pacific Northwest)

Job Purpose:
The Strategic Account Manager can be located anywhere within the Pacific Northwest. This role is responsible for providing leadership in strategic account management and financial sales for a designated portfolio and sales strategy related to LS Networks' network services. This portfolio may include key segments such as Healthcare, Enterprise, Government, Education institutions, and others. The primary focus of this role is to retain and expand existing business within these key accounts by understanding their needs, identifying opportunities, and delivering customized solutions. The Strategic Account Manager II will collaborate across various functions within Lightspeed Networks Inc. to ensure client satisfaction and meet revenue targets.

Key Responsibilities:

• Drive sales by acquiring, developing, and managing strategic prospective clients in designated territories and/or segments.
• Manage customer relationships and satisfaction, consistently achieving annual revenue and retention goals for assigned strategic segments/customers.
• Conduct live sales presentations to prospective clients.
• Build relationships within the community to position LS Networks' go to market strategy and value propositions effectively.
• Meet or exceed monthly sales quotas by identifying and closing incremental sales opportunities.
• Develop account strategies for named customers, focusing on revenue growth and retention of existing services.
• Engage proactively with customers to understand their evolving business needs and identify upselling and cross-selling opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain a comprehensive knowledge of products/services and pricing to align effectively with assigned accounts.
• Deliver tailored solutions based on customer needs related to LS Networks services.
• Ensure customer satisfaction and act as the primary contact for any issues, coordinating with internal teams for resolution.
• Manage sales and services for local and regional accounts in the Strategic.
• Collaborate with Sales, Finance, and Operations to develop account management plans that address client needs and optimize sales opportunities.
• Oversee existing revenue, sales opportunities, quotas, funnels, and forecasts in line with operational goals.
• Perform other tasks as assigned by the manager.
• May provide leadership, coaching, and/or mentoring to a peer or subordinate group.
• Stay informed about competitor activities and market dynamics.

Qualifications

Education:

• Bachelor’s degree in business administration, Marketing, Sales, or a related field.

Required Experience:

• Minimum of 5 years experience in a Strategic Account Management role, preferably in the Telecommunications industry.
• Proven record of accomplishment of meeting and exceeding sales quotas.
• Experience managing a portfolio of clients and developing strong relationships with key decision-makers.
• Experience in strategic account planning and execution.
• Experience working with CRM software (Salesforce preferred).

Required Skills and Abilities:

• Strong presentation skills and the ability to build and maintain client relationships.
• Commitment to excellence with a high energy level.
• Proficient in negotiation and prospecting skills to meet sales goals.
• Creative mindset and capability to conduct thorough account reviews.
• Effective planning and independence in work responsibilities.
• Self-motivated with a strong drive for sales.
• Comprehensive knowledge of telecommunications industry and networking technologies.
• A valid driver's license and proof of applicable vehicle insurance.
• Excellent written and oral communication
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Availability to work nights, weekends, variable schedules, and overtime when necessary.
• Able to travel as needed both driving to all areas of Oregon or Washington or flying/travel to conferences and events in OR and WA or other locations, including multiple nights, weekends, or other extended periods.
• Exceptional interpersonal skills.
• Strong negotiation and closing abilities.
• Strategic thinking and analytical skills to identify and address client needs.
• Proactive and self-motivated with a strong work ethic.
• Ability to work independently and collaboratively as part of a team.
• Exceptional time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of the telecommunications industry and networking technologies.