Strategic Account Manager — Healthcare Imaging (Remote)

Mach7 Technologies Ltd.; Burlington (VT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Mach7 Technologies Ltd. seeks a Customer Account Manager to own the full commercial relationship for the installed base in the US region, driving renewals, expansion, and new logo opportunities.

You will manage renewals forecasting, lead negotiations, and collaborate with Deal Desk, Finance, and Legal to protect and grow revenue while expanding footprint across healthcare organizations. This role requires regional travel and strong relationship skills.

Qualifications

• Bachelor’s degree or military service.
• Proven track record of hitting or exceeding goals in sales or competitive domains.
• Strong communication skills — written, verbal, and presentation.
• CRM discipline with clean, accurate pipeline data.
• Willingness to travel within the assigned region (up to 20%).

Responsibilities

• Own the renewal forecast and 12-month renewal calendar.
• Lead commercial negotiations on renewals with Deal Desk, Finance, and Legal.
• Identify at-risk accounts and execute written save plans for red accounts.
• Sell expansion across the portfolio including modules and services.
• Develop net-new pipeline and coordinate with Marketing and Partners.
• Maintain an accurate monthly forecast across renewal, expansion, and new logos.

Skills

Strong communication

CRM discipline

Relationship management

Sales leadership

Education

Bachelor’s degree or military service

Job description

Mach7 Technologies Ltd. seeks a Customer Account Manager to own the full commercial relationship for the installed base in the US region, driving renewals, expansion, and new logo opportunities.

You will manage renewals forecasting, lead negotiations, and collaborate with Deal Desk, Finance, and Legal to protect and grow revenue while expanding footprint across healthcare organizations. This role requires regional travel and strong relationship skills.