Strategic Account Manager – Growth & Travel

Tcgrecruit; Scottsdale (AZ); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Profit Sharing

Health

Dental

Eye

Life

PTO

paid company holidays

Job summary

The Carlisle Group has partnered with an established tire company to hire an Account Manager who will own and expand a portfolio of existing customer accounts. You will build trusted partnerships with buyers and operations leaders, leveraging data and consultative selling to drive growth.

Based near an airport with travel to support customer relationships, you will manage relationships, introduce additional products, and lead business reviews to increase revenue while maintaining CRM discipline.

Qualifications

• 5+ years of experience in account management, outside sales, customer service, or a related customer-facing role.
• Strong relationship-building and communication skills, with the ability to earn trust and engage customers in meaningful business conversations.
• A proactive approach to retaining customers and expanding account revenue.
• Confidence using sales data to identify trends, prioritize opportunities, and support recommendations.
• Proficiency with CRM tools and Excel.
• Strong organization, attention to detail, and the ability to manage multiple accounts and competing priorities independently.
• A collaborative approach to resolving issues and delivering on customer commitments.
• A bachelor’s degree in business, marketing, or a related field preferred; equivalent experience will be considered.
• Willingness to travel approximately 50% and a home location near an airport.

Responsibilities

• Own customer relationships: Serve as the primary day-to-day contact for an established portfolio of accounts, building trust with buyers and operational contacts.
• Grow your book of business: Identify opportunities to introduce additional products, increase volume, earn a greater share of customer purchases, and expand into additional locations.
• Lead productive account conversations: Conduct regular check-ins and business reviews focused on performance, customer needs, and opportunities for growth.
• Use data to guide decisions: Analyze order history, sales trends, and account reports to assess account health and develop informed recommendations.
• Deliver a strong customer experience: Partner with customer service and supply chain teams to address order accuracy, delivery, billing, and service concerns.
• Connect customers with new opportunities: Work with marketing and product teams to introduce relevant products, promotions, and offers.
• Maintain commercial discipline: Keep CRM records, account plans, forecasts, and pipeline updates accurate and current.
• Share market insight: Communicate customer feedback, competitive activity, account risks, and growth opportunities to sales leadership.
• Stay connected in person: Travel approximately 15–20% for customer visits, business reviews, and industry events.

Skills

Relationship building

Communication

Organizational skills

Sales mindset

Collaborative problem solving

Education

Bachelor's degree in business

Tools

CRM tools

Excel

Job description

The Carlisle Group has partnered with an established tire company to hire an Account Manager who will own and expand a portfolio of existing customer accounts. You will build trusted partnerships with buyers and operations leaders, leveraging data and consultative selling to drive growth.

Based near an airport with travel to support customer relationships, you will manage relationships, introduce additional products, and lead business reviews to increase revenue while maintaining CRM discipline.