Strategic Account Manager: Growth & Retention Leader

Paycom; Miami (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Transportation allowance

Uncapped commission

Health insurance (employee cost)

Job summary

Paycom in Miami, FL seeks a Strategic Account Manager to retain and grow existing client relationships while expanding revenue opportunities. You will leverage Paycom software to demonstrate ROI, conduct strategic reviews, and present value to executive stakeholders.

The role requires up to 75% travel, collaboration with Sales and Transition teams, and a focus on client satisfaction and long-term partnerships within Paycom solutions.

Qualifications

• Experience in account management and sales with retention focus.
• Willingness to travel up to 75% and engage with clients on-site as needed.
• Excellent communication and presentation skills for C-level stakeholders.

Responsibilities

• Retain existing company relationships through usage, retention, and revenue growth.
• Identify and develop additional revenue opportunities within client portfolios.
• Maximize client usage of Paycom software and demonstrate ROI.
• Collaborate with Outside Sales and Transition teams for smooth client ownership transitions.
• Conduct regular business reviews and present performance metrics and recommendations.
• Lead client presentations and maintain executive relationships across organizations.
• Prepare strategic agendas, review usage, and advise on system updates and needs.
• Travel up to 75% and attend in-person trainings and new hire sessions.

Skills

Client relationships

Account management

Sales leadership

Revenue growth

Presentations

CRM software

Tools

Paycom software

Job description

Paycom in Miami, FL seeks a Strategic Account Manager to retain and grow existing client relationships while expanding revenue opportunities. You will leverage Paycom software to demonstrate ROI, conduct strategic reviews, and present value to executive stakeholders.

The role requires up to 75% travel, collaboration with Sales and Transition teams, and a focus on client satisfaction and long-term partnerships within Paycom solutions.