Strategic Account Manager – Growth & Retention

Intercard; St. Louis (MO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Job summary

Intercard in St. Louis, MO is seeking a House Account Manager to manage, retain, and grow a portfolio of assigned customer accounts.

This sales and account management role concentrates on relationship building, account growth, and revenue generation through upselling and cross-selling. The successful candidate will serve as the primary contact for customers, collaborate with cross-functional teams, and leverage NetSuite CRM and Microsoft Excel to forecast and report on performance.

Qualifications

• Proven experience in account management and growing customer relationships.
• Experience with upselling, cross-selling, and revenue growth.
• Strong communication, presentation, and closing skills.
• Ability to interact with executive-level stakeholders.

Responsibilities

• Manage a portfolio of house accounts and serve as the primary customer contact.
• Build and maintain long-term relationships to increase retention and engagement.
• Identify sales opportunities within existing accounts and present products.
• Negotiate contracts, close sales, and support revenue growth.
• Coordinate with cross-functional teams to resolve customer issues and improve experience.
• Forecast and track sales performance and account growth.
• Prepare account reports in the CRM system.
• Assist Account Executives with orders and quotes.
• Manage multiple accounts and meet sales goals.

Skills

Account management

Negotiation

Communication skills

Relationship building

CRM software

Tools

NetSuite CRM

Microsoft Excel

Job description

Intercard in St. Louis, MO is seeking a House Account Manager to manage, retain, and grow a portfolio of assigned customer accounts.

This sales and account management role concentrates on relationship building, account growth, and revenue generation through upselling and cross-selling. The successful candidate will serve as the primary contact for customers, collaborate with cross-functional teams, and leverage NetSuite CRM and Microsoft Excel to forecast and report on performance.