Strategic Account Manager | Growth, Relationships & Projects

Elevated; Hagerstown (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Elevated is the fastest growing independent elevator services provider in the nation, serving customers in 58 markets across 22 states. The Account Manager will support our existing customer base and collaborate with the sales team to reach prospective clients, ensuring timely delivery of products and services.

The role requires generating sales among client accounts, maintaining long-term relationships, forecasting metrics, and coordinating with staff to meet client and company goals.

Qualifications

• Generates sales among client accounts, including upselling and cross-selling.
• Operates as the point of contact for assigned customers.
• Develops and maintains long-term relationships with accounts.
• Ensures clients receive requested products and services in a timely fashion.
• Forecasts and tracks client account metrics.
• Manages projects within client relationships, working to carry out client goals while also meeting company goals.
• Identifies opportunities to grow business with existing clients.

Responsibilities

• Generates sales among client accounts, including upselling and cross-selling.
• Operates as the point of contact for assigned customers.
• Develops and maintains long-term relationships with accounts.
• Ensures clients receive requested products and services in a timely fashion.
• Forecasts and tracks client account metrics.

Skills

Sales

Account management

Communication

CRM

Relationship building

Tools

Salesforce

Job description

Elevated is the fastest growing independent elevator services provider in the nation, serving customers in 58 markets across 22 states. The Account Manager will support our existing customer base and collaborate with the sales team to reach prospective clients, ensuring timely delivery of products and services.

The role requires generating sales among client accounts, maintaining long-term relationships, forecasting metrics, and coordinating with staff to meet client and company goals.