Strategic Account Manager – Growth & Relationships

Jobtailor; Town of Brighton (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in the United States is seeking an Outside Sales/Account Manager to manage and grow an assigned portfolio of customer accounts, building strong relationships with customers and key decision-makers.

You will identify opportunities for upgrades and account growth, collaborate with Sales, Operations, Installation, and Customer Service, and travel within your territory to meet customers and prospects.

Qualifications

• Experience in account management or business development.
• Experience in security, alarm, technology, or related industries.
• Bilingual skills are a plus.

Responsibilities

• Manage and grow an assigned portfolio of customer accounts.
• Build strong relationships with customers and key decision-makers.
• Identify opportunities for upgrades, expanded services, referrals, and account growth.
• Collaborate with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience.
• Proactively reach out through phone, virtual, and in-person interactions.
• Address customer concerns and recommend solutions that strengthen satisfaction and retention.
• Maintain accurate customer records and activity within our CRM system.
• Travel within your assigned territory to meet with customers and prospects.
• Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.

Skills

Account management

Sales

Customer service

Business development

Education

Bachelor's degree in Business, Marketing, Sales, or related field

Job description

Jobtailor in the United States is seeking an Outside Sales/Account Manager to manage and grow an assigned portfolio of customer accounts, building strong relationships with customers and key decision-makers.

You will identify opportunities for upgrades and account growth, collaborate with Sales, Operations, Installation, and Customer Service, and travel within your territory to meet customers and prospects.