Strategic Account Manager – Growth & Partnerships

Situation; New York (NY); Presencial; USD 75.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care plan

Retirement plan with employer match

Life and disability insurance

Paid time off package

Paid family leave

Cold brew coffee, snacks and fresh果果

Descripción de la vacante

Town Hall, a mission-driven digital media agency serving higher education and mission-driven brands, seeks an Account Manager to be the day-to-day client relationship lead across an assigned portfolio of accounts.

You’ll thrive here if you’re equal parts project manager, strategic thinker, and trusted partner. Office in midtown Manhattan; in-office four days per week; start late September/early October.

Formación

• 3+ years in account management or client services at a digital/marketing agency.
• Experience collaborating with media teams for client-facing reporting.
• Clear, confident communicator; comfortable presenting to clients and directing teams.
• Detail-oriented with strong quality focus.
• Collaborative problem solver who moves work forward proactively.
• Curiosity about clients’ businesses and the marketing industry.
• Nice to have: startup experience; higher ed or nonprofit experience; Google Suite familiarity.

Responsabilidades

• Build and maintain relationships with day-to-day client contacts.
• Manage project workflow across internal teams and resolve process challenges.
• Draft and deliver project briefs and align work with client brand standards.
• Track budgets and manage invoicing, supporting agency projections.
• Participate in strategic discussions and contribute ideas in meetings.
• Lead client presentations and ensure agency recommendations align with client goals.
• Understand client objectives and industry landscape to inform recommendations.
• Follow industry trends and connect opportunities to client work.
• Drive account growth by identifying opportunities for service expansion.
• Hone writing, speaking, and listening skills.

Conocimientos

Account management

Client services

Communication

Detail orientation

Collaboration

Herramientas

Google Suite

Descripción del empleo

Town Hall, a mission-driven digital media agency serving higher education and mission-driven brands, seeks an Account Manager to be the day-to-day client relationship lead across an assigned portfolio of accounts.

You’ll thrive here if you’re equal parts project manager, strategic thinker, and trusted partner. Office in midtown Manhattan; in-office four days per week; start late September/early October.