Strategic Account Manager – Government & Broker

Jerome L. Taylor Trucking, Inc.; District Heights (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Jerome L. Taylor Trucking, Inc. is seeking an Account Manager to oversee broker and government customer accounts, coordinate pricing, contract compliance, renewals, and retention.

You will serve as the primary contact, maintain records, liaise across Operations, Dispatch, Billing, and Sales, and support revenue growth while ensuring service levels align with contracts. This role requires strong communication, analytical skills, and the ability to manage multiple accounts in a fast-paced

Qualifications

• Experience in account management for broker and government accounts.
• Ability to manage pricing, renewals, and contractual obligations.
• Strong communication and cross-functional collaboration skills.
• Ability to analyze revenue, profitability, and pricing impact.

Responsibilities

• Manage broker and government accounts; support commercial accounts as needed.
• Serve as primary point of contact for assigned customers.
• Maintain accurate customer records, contracts, pricing, and documentation.
• Identify opportunities to improve retention, revenue, and service levels.
• Coordinate internally to ensure service requirements are met and communicated.

Skills

Account management

Customer relationships

Negotiation

Pricing & revenue analysis

Contract interpretation

Communication

Cross-functional collaboration

Project management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Jerome L. Taylor Trucking, Inc. is seeking an Account Manager to oversee broker and government customer accounts, coordinate pricing, contract compliance, renewals, and retention.

You will serve as the primary contact, maintain records, liaise across Operations, Dispatch, Billing, and Sales, and support revenue growth while ensuring service levels align with contracts. This role requires strong communication, analytical skills, and the ability to manage multiple accounts in a fast-paced