Strategic Account Manager – Global Risk

Dow Jones; New York (NY); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Insurance plans

Wellness resources

Education benefits

Family care benefits

Commuter transit program

Discount programs

Employee referrals

Job summary

Dow Jones Risk is seeking an Account Manager for Oxford Analytica and Dragonfly clients to drive revenue growth in the Americas. You will own renewals, nurture client relationships, and identify upsell opportunities while collaborating with the Head of Account Management GRI, Client Success, and Business Development teams.

You will manage a book of business, develop strategic account plans, and represent the voice of the customer in product discussions, ensuring accurate CRM records and

Qualifications

• 5-7 years of account management experience, ideally within the geopolitical & market.
• Proven track record of successfully managing key client accounts and driving revenue growth.
• Strong business acumen and understanding of the industry and market trends.
• Bachelors degree in Business, Economics, a related field, or relevant professional experience preferred

Responsibilities

• Manage a book of business within your geographical territory securing renewals and upsell
• Cultivate long-term relationships with key clients to identify opportunities for upselling and cross-selling
• Execute account strategies to maximize gross retention and net retention, in line with growth objectives
• Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact
• Work with Dow Jones Account Managers to facilitate cross sell
• Ensure the timely renewal of your book of business and implement strategies to grow and retain contracts
• Work closely with Client Engagement Specialists to ensure client retention
• Attend industry conferences and events as required
• Account planning to identify whitespace within your book of business
• Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development
• Maintain accurate records in companys CRM relating to renewals and upsell

Skills

Account management

Revenue growth

Client relationships

Education

Bachelors degree in Business, Economics, a related field

Job description

Dow Jones Risk is seeking an Account Manager for Oxford Analytica and Dragonfly clients to drive revenue growth in the Americas. You will own renewals, nurture client relationships, and identify upsell opportunities while collaborating with the Head of Account Management GRI, Client Success, and Business Development teams.

You will manage a book of business, develop strategic account plans, and represent the voice of the customer in product discussions, ensuring accurate CRM records and