Strategic Account Manager - Forklift Service Contracts

Vitan Equipment; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Vitan Equipment is hiring an Account Manager to drive service contract sales and deliver exceptional service in the material handling industry, focusing on forklifts and vertical product lines. You’ll grow new business, manage key accounts, and provide tailored, consultative solutions.

You'll collaborate with Territory Managers, Service, Parts, and OEM partners; coordinate orders, maintenance visits, and delivery; maintain a strong pipeline to meet targets and ensure a seamless customer

Qualifications

• Proven outside sales experience in forklift/material handling.
• Track record of selling service contracts or maintenance programs.
• Strong relationship-building and consultative selling skills.

Responsibilities

• Sell service contracts and coverage for forklifts and vertical products.
• Close opportunities, manage renewals, and upsell maintenance and warranties.
• Lead account reviews and create solution-based proposals using CRM.

Skills

Outside sales

Relationship building

Consultative selling

Tools

CRM

MS Office

Quoting tools

Job description

Vitan Equipment is hiring an Account Manager to drive service contract sales and deliver exceptional service in the material handling industry, focusing on forklifts and vertical product lines. You’ll grow new business, manage key accounts, and provide tailored, consultative solutions.

You'll collaborate with Territory Managers, Service, Parts, and OEM partners; coordinate orders, maintenance visits, and delivery; maintain a strong pipeline to meet targets and ensure a seamless customer