Strategic Account Manager – Exterior Maintenance

VALCOURT; Snohomish (WA); On-site; USD 60,000 - 120,000; Full time

Job summary

Valcourt in Snohomish, WA is seeking a Sales Account Manager to drive branch revenue growth by proactively selling, managing accounts, and delivering exceptional client service for commercial window cleaning and exterior maintenance.

You will serve as the primary contact for assigned clients, build long-term relationships, prepare proposals, collaborate with operations, and participate in market development.

Qualifications

• Bachelor's degree preferred.
• 3-5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive and an outgoing personality.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
• Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.
• Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
• Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
• Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
• Market Development: Participate in networking and association events to promote Valcourt's services and expand the company’s client base.

Skills

Account management

Sales

Negotiation

Communication

Time management

Education

Bachelor's degree

Job description

Valcourt in Snohomish, WA is seeking a Sales Account Manager to drive branch revenue growth by proactively selling, managing accounts, and delivering exceptional client service for commercial window cleaning and exterior maintenance.

You will serve as the primary contact for assigned clients, build long-term relationships, prepare proposals, collaborate with operations, and participate in market development.