Sales Account Manager

Valcourt Group; Los Angeles (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Valcourt Group, a Los Angeles-based provider of commercial window cleaning and exterior maintenance services, is hiring a Sales Account Manager. The role focuses on driving revenue growth through proactive sales and strategic account management.

You will build long-term client relationships, manage existing accounts, and pursue new business opportunities, working closely with operations to ensure exemplary service and successful project delivery.

Qualifications

• 3-5 years of progressive sales or account management experience.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Account Management: serve as the primary contact for assigned clients and resolve service issues.
• Sales & Revenue Growth: identify, pursue, and close new business opportunities, upsell, and cross-sell services.
• Proposal & RFP Management: prepare and manage proposals, bids, and RFP responses for contracts.
• Client Relationship Development: build and strengthen client relationships through regular communication and site visits.
• Collaboration with Operations: coordinate with operations to ensure successful job execution and clear scopes.
• Market Development: participate in networking events to expand the client base.

Skills

Interpersonal skills

Presentation skills

Negotiation skills

Self-starter

Multi-tasking

Job description

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities:

• Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
• Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.
• Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
• Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
• Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
• Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Qualifications:

• 3-5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive and an outgoing personality.
• Ability to manage multiple priorities in a fast-paced environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.