Strategic Account Manager, Digital Transformation & ROI

Ivalua; New York (NY); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Ivalua is seeking a Strategic Account Manager in New York to deepen relationships within large, established customers across the North EMEA region and grow the footprint of Ivalua's solutions. The role targets annual software subscription bookings and requires strong leadership in complex organizations.

You will work with cross-functional teams, drive adoption, and build business cases for expanding Ivalua modules. A strong procurement background and executive presence are essential.

Qualifications

• Experience in customer facing roles either as Consultant, a Strategic Account Manager or Services Delivery.
• Understanding of navigating large, complex organizations.
• Knowledge of procurement industry practices and technology implementations.
• Ability to work collaboratively with internal and client teams.
• Strong listening and mediation skills; executive presence and English fluency.

Responsibilities

• Establish Ivalua as a trusted advisor to key customers and design digital transformation roadmaps.
• Ensure optimal adoption of Ivalua solutions to deliver ROI in strategic accounts.
• Collaborate with Customer Success, Professional Services, and Implementation partners to develop value propositions.

Skills

Customer-facing

Strategic account management

Procurement knowledge

Cross-functional collaboration

Executive presence

English communication

Education

Bachelor's degree in Business Administration/Marketing or similar

Job description

Ivalua is seeking a Strategic Account Manager in New York to deepen relationships within large, established customers across the North EMEA region and grow the footprint of Ivalua's solutions. The role targets annual software subscription bookings and requires strong leadership in complex organizations.

You will work with cross-functional teams, drive adoption, and build business cases for expanding Ivalua modules. A strong procurement background and executive presence are essential.