Strategic Account Manager — Cloud Procurement (Hybrid)

Socket.dev; New York (NY); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Hybrid work model (3 days in office)

Annual bonus

Medical, dental, vision, retirement

Job summary

Ivalua, a global cloud-based spend management provider, seeks a Strategic Account Manager in New York City to deepen relationships with large accounts in North America and expand the footprint of our solutions.

You will partner with Customer Success, Professional Services, and Implementations to craft value propositions, drive adoption, and deliver measurable ROI while navigating complex organizations and maintaining executive presence.

Qualifications

• Experience in customer facing roles such as Consultant, a Strategic Account Manager or Services Delivery.
• Ability to navigate large, complex organizations.
• Knowledge of procurement industry practices, technology and what it takes to make technology implementations successful.
• Ability to collaborate with internal teams and client teams.
• Strong listening, mediation, and communication skills in English.
• Background in procurement digitalization or as a consultant or SAM.
• University degree or equivalent with proven sales skills.

Responsibilities

• Establish Ivalua as a trusted advisor to key customers. Consult in the design of customers’ digital transformation roadmap and advise on how Ivalua’s solutions can help provide the automation, transparency, and accountability in other areas of their business.
• Ensure optimal adoption of Ivalua’s solutions within our customers supporting delivery of greater ROI to the assigned strategic accounts.
• Work collaboratively with Customer Success, Professional Services, and Implementation partners to identify, develop value propositions/business cases in support of selling additional Ivalua software modules. Identify internal champions and develop relationships at all levels within the customer’s organization.

Skills

Customer facing roles

Navigating large organizations

Procurement knowledge

Team collaboration

Executive presence

English communication

Education

University degree in Business Administration/Marketing

Job description

Ivalua, a global cloud-based spend management provider, seeks a Strategic Account Manager in New York City to deepen relationships with large accounts in North America and expand the footprint of our solutions.

You will partner with Customer Success, Professional Services, and Implementations to craft value propositions, drive adoption, and deliver measurable ROI while navigating complex organizations and maintaining executive presence.