Strategic Account Manager

Ivalua; Pittsburgh (Allegheny County); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Hybrid work model

Snacks & lunches

Training & development

International team

Social events

Job summary

Ivalua is seeking a Strategic Account Manager to deepen relationships with our largest customers in the North EMEA region while growing the footprint of our cloud-based procurement platform. You will collaborate with Customer Success, Professional Services, and Implementation partners to deliver measurable ROI.

Join a global team, enjoy a hybrid work model, and contribute to digital transformation across procurement.

Qualifications

• Experience in customer facing roles such as Consultant, SAM, or Services Delivery.
• Ability to navigate large, complex organizations.
• Knowledge of procurement industry practices and successful tech implementations.
• Ability to collaborate with internal teams and client teams.
• Detail oriented with strong listening skills and ability to mediate.
• Strong executive presence with excellent English communication.

Responsibilities

• Establish Ivalua as a trusted advisor to key customers and design digital transformation roadmaps.
• Ensure optimal adoption of Ivalua solutions to deliver ROI in assigned strategic accounts.
• Collaborate with Customer Success, Professional Services, and Implementation partners to identify value propositions for additional modules.

Skills

Customer facing

Large organizations

Procurement knowledge

Collaboration

Active listening

Executive presence

Consulting background

Education

Business Administration or Marketing degree

Job description

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Our Strategic Account Management team operates across EMEA, AMER, and APAC regions. The team plays a critical role in our sales department working with our strategic accounts focusing on up- and cross sales.

ROLE:

The Strategic Account Manager (SAM) is an integral part of Ivalua’s Sales organization. This person is responsible for deepening Ivalua’s relationship within our larger established customers and growing the footprint of our solutions within these organizations in the North EMEA region. This role carries an annual software subscription booking target.

WHAT YOU WILL DO WITH US

• Establish Ivalua as a trusted advisor to key customers. Consult in the design of customers’ digital transformation roadmap and advise on how Ivalua’s solutions can help provide the automation, transparency, and accountability in other areas of their business.
• Ensure optimal adoption of Ivalua’s solutions within our customers supporting delivery of greater ROI to the assigned strategic accounts.
• Work collaboratively with Customer Success, Professional Services, and Implementation partners to identify, develop value propositions/business cases in support of selling additional Ivalua software modules. Identify internal champions and develop relationships at all levels within the customer’s organization.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience in customer facing roles either as Consultant, a Strategic Account Manager or Services Delivery
• Keen understanding and demonstrated experience in navigating large, complex organizations.
• Knowledge of procurement industry practices, technology and what it takes to make technology implementations successful.
• Possesses the ability to work collaboratively with internal teams and client teams.
• Detail oriented and able to recognize the needs of others. Possess the ability to be a listener and make people feel heard as well as the skills to be a mediator when necessary.
• Strong executive presence with the ability to command the room and drive discussions towards positive outcomes. Excellent communication skills in English is a must
• Ideal background as a consultant, in delivery or a strategic account manager in the procurement digitalization space
• Preferred University degree in Business Administration, Marketing, or similar, or equivalent experience with proven sales skills

WHAT HAPPENS NEXT

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Strategic Account Manager

Base range minimum: $112,500

Base range maximum: $187,500

Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

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