Strategic Account Manager - Construction & Concrete

Penhall International; Seattle (WA); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid sick leave

Paid vacation

Job summary

Penhall Company, a national leader in concrete services, seeks an Account Manager to nurture client relationships, estimate projects, and oversee successful execution. This role drives revenue growth, delivers excellent service, and builds market networks.

It requires proactive account management, cross-functional collaboration, and a focus on safety and quality. The position is full-time with a competitive salary and a comprehensive benefits package, including medical and retirement plans.

Qualifications

• Associate degree or equivalent industry experience; Bachelor's degree preferred.
• 3–5 years in project management, estimating, or sales within construction or related industry.
• Valid driver's license with clean driving record.
• Ability and willingness to travel locally to call on customers and sites.
• Strong project management and organizational skills.
• Excellent interpersonal and relationship management abilities.
• Proficient verbal and written communication skills.
• Strong customer service orientation, with ability to address client needs.
• Ability to prioritize tasks and adapt to changing project demands.
• OSHA Construction Safety Standards knowledge.
• Proficiency in Microsoft Office and related software.

Responsibilities

• Estimate and prepare proposals for assigned projects.
• Communicate known project hazards, risk.
• Oversee the management of projects, ensuring they are completed on time, within budget, and to client specifications.
• Handle project and/or service work as required, responding promptly to customer needs.
• Meet annual sales volume goal of $3M - $5M+.
• Develop and maintain strong relationships with clients, acting as the primary contact for assigned accounts.
• Ensure high levels of customer satisfaction by addressing inquiries and resolving issues.
• Identify new business opportunities within the assigned market and maintain a robust pipeline of potential projects.
• Collaborate with the Branch Manager, sales team, and other departments to align project goals with company objectives.
• Track and report on performance metrics, adjusting strategies to meet goals.

Skills

Relationship management

Collaboration

Communication

Customer focus

Builds networks

Resilience

Situational adaptability

Accountability

Drives results

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Penhall Company, a national leader in concrete services, seeks an Account Manager to nurture client relationships, estimate projects, and oversee successful execution. This role drives revenue growth, delivers excellent service, and builds market networks.

It requires proactive account management, cross-functional collaboration, and a focus on safety and quality. The position is full-time with a competitive salary and a comprehensive benefits package, including medical and retirement plans.