Strategic Account Manager - Commercial Landscaping & Growth

LandCare; Escondido (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Profit sharing

401(k) with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + corporate holidays

Formal training and development

Job summary

LandCare is seeking a high-impact professional in Escondido, CA to manage existing client relationships, develop new business, and network within the landscape industry. The role partners with Branch and Production managers to align client needs with service delivery while promoting LandCare’s culture and sustainability.

In addition to a strong base, the position offers opportunities for professional development, mentorship, and corporate training through LandCare's programs.

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways

Job description

LandCare is seeking a high-impact professional in Escondido, CA to manage existing client relationships, develop new business, and network within the landscape industry. The role partners with Branch and Production managers to align client needs with service delivery while promoting LandCare’s culture and sustainability.

In addition to a strong base, the position offers opportunities for professional development, mentorship, and corporate training through LandCare's programs.