Strategic Account Manager: Client Health & Growth

Elite Security & Staffing; San Diego (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

Elite Security & Staffing in San Diego, CA, is seeking an Account Manager to oversee strategic client relationships, contract compliance, and growth. This full-time role reports to the Director of Field Operations and requires translating sales commitments into operational requirements with SLAs.

Responsibilities include post-order authorship, site planning, financial reconciliation, and ensuring invoices are issued within 10 days. Bachelor's degree and 5+ years in account management preferred.

Qualifications

• Bachelor's degree in business-related field preferred.
• Minimum 5 years in account management, strategic sales, or client relations in security/staffing.

Responsibilities

• Own primary client relationship, conduct regular reviews, and manage client satisfaction.
• Lead transition from sales to operations with SLAs.
• Ensure services stay within contract parameters and profitability.

Skills

Negotiation skills

Written communication

Verbal communication

Client relations

Education

Bachelor's degree

Tools

Monday.com

ABI

Job description

Elite Security & Staffing in San Diego, CA, is seeking an Account Manager to oversee strategic client relationships, contract compliance, and growth. This full-time role reports to the Director of Field Operations and requires translating sales commitments into operational requirements with SLAs.

Responsibilities include post-order authorship, site planning, financial reconciliation, and ensuring invoices are issued within 10 days. Bachelor's degree and 5+ years in account management preferred.