Strategic Account Manager — Client Growth & Retention

Mosaic Media Agency; Kansas; Sur place; USD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Banked PTO

401k

Résumé du poste

Mosaic Media Agency in the United States is seeking an Account Executive to manage client relationships and drive the performance of assigned accounts. This role focuses on client management, not new business development.

You will build strategic account plans, track KPIs, and collaborate with media and finance to optimize budgets and reporting. A strong communicator with 3+ years in agency settings is preferred, along with a marketing degree and proficiency in Office tools.

Qualifications

• Minimum of 3 years experience in account management within an agency setting.
• Bachelor's degree in marketing, advertising, or related field.
• Excellent written and verbal communication skills.

Responsabilités

• Build and maintain strong client relationships through effective communication, active listening, and personalized service.
• Anticipate client needs and proactively identify opportunities to add value with strategic recommendations.
• Manage and resolve client issues swiftly to ensure satisfaction and retention.

Connaissances

Client relationships

Communication

Analytical skills

Multitasking

Formation

Bachelor's degree in Marketing/Advertising or related field

Outils

Microsoft Office

Google Sheets

Windows OS

Description du poste

Mosaic Media Agency in the United States is seeking an Account Executive to manage client relationships and drive the performance of assigned accounts. This role focuses on client management, not new business development.

You will build strategic account plans, track KPIs, and collaborate with media and finance to optimize budgets and reporting. A strong communicator with 3+ years in agency settings is preferred, along with a marketing degree and proficiency in Office tools.