Strategic Account Manager: Client Growth & Ops

Mod Op; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Mod Op in Philadelphia is seeking an Account Manager to be the main internal contact for managing multiple client projects and daily communication. You will coordinate with internal teams and clients to ensure marketing communications initiatives stay on track.

The role emphasizes organization, proactive problem solving, and delivering actionable insights to improve client experience; ideal for someone with 2–4 years of related experience and a Bachelor's degree.

Qualifications

• Typically 2–4 years of related work experience.
• Bachelor’s degree or equivalent relevant experience.
• Strong organizational, resourcefulness, professionalism, dependability and communication skills.

Responsibilities

• Manage assigned client projects and day-to-day communication with internal and external team members.
• Own two to three concurrent workstreams with periodic check-ins.
• Obtain necessary information from clients and internal team members to provide clear direction on projects.
• Assist the account lead with developing marketing communications briefs and tactical recommendations.
• Be proactive, anticipate and solve routine problems, and bring proposed solutions forward.
• Get work through the agency efficiently and coordinate with internal teams to keep projects on track.
• Prepare client presentations, present results, and attend meetings as required; contribute observations on performance and opportunities for improvement.

Skills

Organizational skills

Resourcefulness

Professionalism

Dependability

Communication skills

Education

Bachelor’s degree or equivalent relevant experience

Job description

Mod Op in Philadelphia is seeking an Account Manager to be the main internal contact for managing multiple client projects and daily communication. You will coordinate with internal teams and clients to ensure marketing communications initiatives stay on track.

The role emphasizes organization, proactive problem solving, and delivering actionable insights to improve client experience; ideal for someone with 2–4 years of related experience and a Bachelor's degree.