Strategic Account Manager, B2B eCommerce Growth

WCL Group; Plano (TX); On-site; USD 99,000 - 133,000; Full time

Job summary

WCL Group in Plano, TX is seeking a Strategic Account Manager for our B2B eCommerce initiatives. This on-site role focuses on aligning internal teams to deliver end-to-end account plans and drive adoption of our ecosystem across Mobile, Display, TV, Memory and Appliance.

You will manage full lifecycle of customer accounts, track requests, analyze data for growth, and lead cross-functional collaboration to ensure 100% client satisfaction and successful transformation to mobility.

Qualifications

• 5–7+ years experience in sales and account management.
• Proven track record in customer service and business development.
• Ability to analyze data and forecast.
• Experience in technology companies.

Responsibilities

• Manage customer accounts and post-purchase requirements to ensure a positive experience.
• Track customer requests and coordinate with internal teams to fulfill needs.
• Develop account plans aligned with customers' strategies.
• Ensure 100% satisfaction with prospects and customers.

Skills

Sales experience

Account management

Data analysis

Excel skills

Strategic thinking

Client relations

Mobility ecosystem

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

WCL Group in Plano, TX is seeking a Strategic Account Manager for our B2B eCommerce initiatives. This on-site role focuses on aligning internal teams to deliver end-to-end account plans and drive adoption of our ecosystem across Mobile, Display, TV, Memory and Appliance.

You will manage full lifecycle of customer accounts, track requests, analyze data for growth, and lead cross-functional collaboration to ensure 100% client satisfaction and successful transformation to mobility.