Strategic Account Manager

Acumatica; Reston (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Acumatica is seeking a Strategic Account Manager to manage and grow relationships with our enterprise clients and drive adoption of our SaaS platform. You will act as a trusted advisor, identifying expansion opportunities and ensuring client satisfaction through strategic account planning and collaboration across teams.

The role requires a strategic thinker with strong relationship-building skills and a proven track record in managing high-value SaaS accounts.

Qualifications

• New Business: Act as the primary quarterback for all Apex sales in Construction, Distribution & Manufacturing space.
• Strategic Planning: Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
• Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
• Contract Negotiation: Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
• Market Insights: Stay informed about industry trends, competitor offerings, and client needs to position solutions.

Responsibilities

• New Business: Act as the primary quarterback for all Apex sales in Construction, Distribution & Manufacturing space.
• Strategic Planning: Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
• Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
• Contract Negotiation: Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
• Market Insights: Stay informed about industry trends, competitor offerings, and client needs to position solutions.

Job description

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.

Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.

Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Job Description

As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts.

Key Responsibilities

• New Business: Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners.
• Strategic Planning: Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
• Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
• Contract Negotiation: Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
• Market Insights: Stay informed about industry trends, competitor offerings, and client needs to position