Strategic Account Manager

Holman Enterprises; Mount Laurel Township (NJ); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Job summary

Holman Enterprises seeks a proactive Client Relations professional to manage key accounts and drive service excellence. You will resolve issues, monitor trends, and coordinate with internal teams to support client priorities.

The role requires 2+ years in account management, strong communication, and proficiency with Microsoft Office and collaboration tools. Hybrid work options and travel to client sites are available.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or equivalent work experience.
• 2+ years Account Management or Customer Relationship Management experience.
• Proficient with Microsoft Office and collaboration tools like Zoom/Teams.

Responsibilities

• Investigate and resolve client issues; log inquiries and resolutions.
• Proactively identify opportunities by monitoring trends and data.
• Manage client relationships; ensure timely responses and collaborate with internal teams.
• Own client relationships and align services with strategic priorities.
• Provide prompt responses to internal and external inquiries under service standards.
• Travel to client sites or events as required to support relationships.

Skills

Client relationships

Communication skills

Problem solving

Time management

Team collaboration

Strategic thinking

Education

Bachelor’s degree in Business Administration/Communications

Tools

Microsoft Office

Zoom

Microsoft Teams

SharePoint

Job description

Holman Enterprises seeks a proactive Client Relations professional to manage key accounts and drive service excellence. You will resolve issues, monitor trends, and coordinate with internal teams to support client priorities.

The role requires 2+ years in account management, strong communication, and proficiency with Microsoft Office and collaboration tools. Hybrid work options and travel to client sites are available.