Strategic Account Manager

Rain for Rent; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Rain for Rent is seeking a Strategic Account Manager to serve as the primary contact for select key customers across the continental USA, managing the relationship and developing annual account plans. The role involves coordinating with corporate HQ to align pricing, scopes of work, and contract terms while driving revenue growth and ensuring customer satisfaction.

You will collaborate with sales and operations, manage travel, and represent Rain for Rent at industry events, ensuring high service

Responsibilities

• Lead and manage strategic accounts to increase market share, profitability, and revenues.
• Establishes relationships up and down the chain of command for each strategic account.
• Meet or exceed assigned strategic account revenue goals.
• Communicates account objectives for sales, and coordinates project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
• Develop new sales opportunities using creativity and resourcefulness.
• Actively leads the resolution of strategic account issues.

Job description

Description

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. In managing their assigned strategic accounts this person calls on the corporate headquarters of these customers or prospects, manages the overall relationship and business development strategy. The Strategic Account Manager is responsible for ensuring consistent formatting, pricing, scopes of work, terms / conditions on all quotations and contracts with the strategic accounts.

What We Do

At Rain for Rent, we move water-every day. As the leading provider of temporary liquid handling solutions, we're recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect from a liquid handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments. From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time-and done right the first time.

To learn more about Rain for Rent please check out this short 2 minute YouTube video here. (https://www.youtube.com/watch?v=IfacXlPz9a8)

Rain for Rent employees take great pride in being part of a family-owned company with a rich and enduring legacy. For over 91 years, we've delivered consistent, high-quality products and services to our customers. With more than 70 locations across the U.S., Canada, and the UK, Rain for Rent remains committed to excellence. Honesty and integrity are at the core of everything we do. Our dedicated team strives to exceed expectations through exceptional service and unwavering quality.

Summary:

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. The primary goal of this position is to increase revenue and customer satisfaction with assigned strategic account customers by developing and executing annual account plans. In managing their assigned strategic accounts this person calls on the corporate headquarters of these customers or prospects, manages the overall relationship and business development strategy. The Strategic Account Manager is responsible for ensuring consistent formatting, pricing, scopes of work, terms / conditions on all quotations and contracts with the strategic accounts.

Essential Duties and Responsibilities:

• Lead and manage strategic accounts to increase market share, profitability, and revenues.
• Prepares budgets, account plans, and succession plans for each assigned account.
• Establishes relationships up and down the chain of command for each strategic account.
• Meet or exceed assigned strategic account revenue goals.
• Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts.
• Communicates account objectives for sales, and coordinates project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
• Assists in the development of marketing and training materials and contributes to development of the segment strategy including product development, brand positioning, pricing, and expansion.
• Develop new sales opportunities using creativity and resourcefulness.
• Actively leads the resolution of strategic account issues.
• Prepare written monthly reports and weekly updates on account revenues and issues.
• Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities.
• Promote the company value proposition including full service solutions.
• Attends industry events for networking and continual professional development.
• Manages travel and entertainment expenses within budget.
• Handles high stress situations and communicates calmly, concisely and professionally.
• Committed to exceeding customer expectations; is versatile and manages changing priorities.
• Actively promotes the best practice of safety and environmental standards and behaviors.
• Exhibit strong work ethic and negotiation skills.
• Other duties as assigned to support the operation.

What We Offer

At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits pa