Strategic Account Manager

Greenlight Resources; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Greenlight Resources is seeking a Strategic Account Manager to serve as the primary commercial interface with key customer accounts. You’ll drive sustainable growth, lead negotiations, and translate market insights into actionable initiatives.

This role requires strong relationship management, cross-functional collaboration, and the ability to secure new business opportunities across major OEM and powertrain customers worldwide.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field.
• 3+ years of experience in a customer-facing commercial role.
• Experience with sales forecasting, account planning, and commercial negotiations.

Responsibilities

• Act as the main commercial liaison for key customer accounts, owning long-term relationship management and strategic business development
• Develop and execute account plans and customer roadmaps aligned with organizational growth objectives
• Drive new business development and secure opportunities with existing and prospective customers
• Lead commercial negotiations, shape pricing strategies, and develop contractual frameworks
• Deliver market and competitor analysis to support commercial decisions and strengthen account strategy
• Coordinate quotation processes, sales forecasting, and account profitability activities
• Manage daily account activities, project follow-up, and timely resolution of customer issues
• Represent the organization at customer visits, industry events, tradeshows, and workshops

Skills

Customer-facing sales

Relationship management

Strategic thinking

Negotiation

Cross-functional collaboration

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

SAP

PowerBI

CRM systems

Job description

We are a global manufacturing organization with multiple production facilities across North America. Our operations support high‑precision industrial products used by major OEMs worldwide. The company is known for strong performance, international collaboration, and a culture built around operational excellence and long‑term stability.

About the Role

The Strategic Account Manager serves as the primary commercial interface between the organization and key customer accounts. You’ll drive sustainable growth, lead commercial negotiations, develop customer‑centric strategies, and translate market insights into actionable business initiatives. This role requires strong relationship management, cross‑functional collaboration, and the ability to secure new business opportunities across major OEM and powertrain customers.

Responsibilities

• • Act as the main commercial liaison for key customer accounts, owning long‑term relationship management and strategic business development
• • Develop and execute account plans and customer roadmaps aligned with organizational growth objectives
• • Drive new business development and secure opportunities with existing and prospective customers
• • Lead commercial negotiations, shape pricing strategies, and develop contractual frameworks
• • Deliver market and competitor analysis to support commercial decisions and strengthen account strategy
• • Coordinate quotation processes, sales forecasting, and account profitability activities
• • Manage daily account activities, project follow‑up, and timely resolution of customer issues
• • Represent the organization at customer visits, industry events, tradeshows, and workshops

Qualifications

• • Bachelor’s degree in Business, Engineering, or related field
• • 3+ years of experience in a customer‑facing commercial role
• • Background in commercial vehicle, powersports, powertrain, agriculture, or construction equipment markets (e.g., Peterbilt, Volvo, Polaris, Cummins, John Deere)
• • Experience with sales forecasting, account planning, and commercial negotiations
• • Strong understanding of customer relationship management and strategic account development

Required Skills

• • Customer‑centric mindset with strong negotiation and relationship‑building capabilities
• • Ability to translate customer insights into actionable commercial strategies
• • Proficiency in Microsoft Office; familiarity with SAP, PowerBI, or CRM systems preferred
• • Strong documentation, communication, and organizational skills
• • Self‑driven hunter/farmer sales profile with entrepreneurial attitude

What’s in it for You

• • High‑visibility commercial role managing major OEM and powertrain accounts
• • Opportunity to directly influence strategic growth and customer relationships
• • Collaborative, cross‑functional culture with strong support from R&D, operations, finance, and purchasing
• • Exposure to global manufacturing, market trends, and advanced automotive technologies