Strategic Account Management Leader

InComm Payments; Florida; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Employee Referral Bonus Program - Tier

Job summary

InComm Payments seeks a strategic, results-driven Manager for Account Management within InCentives. You will lead a team of account managers, drive cross-functional growth initiatives, and shape loyalty and rewards strategies for a broad portfolio of strategic clients.

You will build and nurture client relationships, lead negotiations, and mentor staff, with travel up to 20% as needed. This role rewards leadership, data-driven decision making, and strong communication across levels.

Qualifications

• BA/BS or 8+ years account management experience.
• Experience managing national accounts in a technology or software company.
• Proven track record of client retention and growth.
• Experience recruiting, developing and coaching direct reports.
• Strong relationship management skills and ability to engage senior management.
• Excellent presentation and negotiation skills.
• Comfortable learning new technology/product lines in a fast-moving environment.

Responsibilities

• Manage a team of 3–5 account managers and associate account managers.
• Drive cross-functional growth initiatives and strategic execution of goals.
• Build and strengthen client relationships; act as primary contact for InComm and escalation point.
• Create and execute professional development plans for direct reports.
• Provide thought leadership with data-driven insights and recommendations.
• Grow account revenue via product expansion and promotional opportunities.

Skills

Account management

Loyalty & rewards

Leadership

Relationship management

Presentation skills

Negotiation

Strategic thinking

Travel planning

Product development

Education

BA/BS

Tools

Microsoft Office

Job description

InComm Payments seeks a strategic, results-driven Manager for Account Management within InCentives. You will lead a team of account managers, drive cross-functional growth initiatives, and shape loyalty and rewards strategies for a broad portfolio of strategic clients.

You will build and nurture client relationships, lead negotiations, and mentor staff, with travel up to 20% as needed. This role rewards leadership, data-driven decision making, and strong communication across levels.