Strategic Account Management Lead

InComm Payments

Utah

On-site

USD 90,000 - 130,000

Full time

5 hours ago

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Job summary

InComm Payments seeks a strategic, results-driven Manager I in Account Management to lead client relationships and growth initiatives within InComm InCentives loyalty programs. You will coach 3–5 account managers, drive cross-functional projects, negotiate contracts, and travel about 20% to meet clients and participate in events.

This role emphasizes leadership, revenue growth, and strategic collaboration across product and sales teams.

Qualifications

Background in account management, loyalty and rewards marketing and/or product development.
Experience managing medium to large national accounts in technology or software environments.
Strong relationship management and leadership abilities.

Responsibilities

Manage a team of 3–5 account managers and associate account managers.
Lead day-to-day support and strategic execution of account goals and contracts.
Build client relationships and serve as primary contact for InComm and stakeholders.
Develop and implement professional development plans for direct reports.
Provide data-driven insights and strategic recommendations.
Collaborate with product and tech teams to expand solutions and revenue.
Penetrate accounts with new products and build senior-level relationships.
Travel approximately 20% for client visits and trade shows.