Strategic Account Leader Fintech ARR Growth & Retention

Cardo AI; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Performance-based bonus

On-site NYC

Job summary

Cardo AI is seeking a Strategic Account Manager to own and protect relationships with top clients in the US, based on our New York office. You will preserve ARR, identify expansions, and partner with Product, CS, and Data teams to deliver measurable value.

On-site role requiring 7+ years in strategic accounts, with a strong focus on executive-level collaboration and renewal negotiations. You will drive multi-threaded relationships across banks, asset managers, and institutional investors,

Qualifications

• 7+ years in strategic account management or enterprise sales in B2B SaaS or fintech.
• Proven ARR preservation and growth across enterprise accounts.
• Experience with financial institutions and senior stakeholder management.

Responsibilities

• Own a portfolio of strategic accounts and serve as primary contact for senior stakeholders.
• Drive renewals, reduce churn, and identify expansion opportunities.
• Spot risks and build clear action plans to protect accounts.
• Create strategic account plans linking Cardo AI to client goals.
• Lead executive business reviews showing measurable value and ROI.
• Develop multi-threaded relationships from operations to C-level.
• Collaborate with Product, CS, Implementation, and Data teams to resolve escalations.
• Incorporate client feedback into product roadmap.
• Lead renewals and upsell negotiations balancing satisfaction and health.
• Maintain accurate forecasting and account health in CRM.

Skills

Strategic account management

Client relationships

Enterprise sales

B2B SaaS

Fintech experience

Forecasting & analytics

Executive communication

Negotiation

Tools

CRM systems

Portfolio management tools

Job description

Cardo AI is seeking a Strategic Account Manager to own and protect relationships with top clients in the US, based on our New York office. You will preserve ARR, identify expansions, and partner with Product, CS, and Data teams to deliver measurable value.

On-site role requiring 7+ years in strategic accounts, with a strong focus on executive-level collaboration and renewal negotiations. You will drive multi-threaded relationships across banks, asset managers, and institutional investors,