Strategic Account Growth & Retention Manager

Paycom; Houston (TX); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Plan

Paid vacation

Holidays and sick leave

Flexible spending accounts

Life and AD&D coverage ($50,000)

Paid family leave

Employee referral bonuses

Learning and development programs

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Houston, TX to retain and grow existing client relationships and revenue. The role involves leveraging Paycom software, identifying new opportunities, and driving usage and retention with major client contacts.

Travel up to 75% is required, with base salary of $95,000 plus uncapped commissions. The position offers comprehensive benefits and opportunities to expand relationships across client organizations,

Responsibilities

• Leverage technology to ensure clients see a return on current and future investments.
• Identify and develop additional revenue opportunities within the client portfolio.
• Maximize employee and client usage of Paycom software.
• Collaborate with Outside Sales and Transition Specialist to ensure smooth client ownership transfer during initial phase.
• Cultivate and nurture existing client relationships for strong retention.
• Achieve sales quota and revenue goals through retention and expansion strategies.
• Analyze and validate client needs on an ongoing basis.
• Drive revenue retention/growth, account profitability, and client satisfaction/loyalty.
• Prepare strategic agendas, review usage, oversee software updates, and identify opportunities to maximize Paycom solutions for employees’ HR lifecycle.
• Conduct regular business reviews with clients, present performance metrics, and propose strategic recommendations.
• Stay updated on industry trends to identify new growth opportunities.
• Develop a complete understanding of the client’s organizational structure.
• Provide feedback on market needs to assist in software development efforts.

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Houston, TX to retain and grow existing client relationships and revenue. The role involves leveraging Paycom software, identifying new opportunities, and driving usage and retention with major client contacts.

Travel up to 75% is required, with base salary of $95,000 plus uncapped commissions. The position offers comprehensive benefits and opportunities to expand relationships across client organizations,