Strategic Account Growth Representative

Redwood Logistics LLC; Chicago (IL); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Learning & Development opportunities

Internal mobility

Employee referral bonus

Employee Resource Groups

Volunteer events

Paid time off & holidays

Parental leave

Medical/Dental/Vision

401k with match

HSA contributions

Job summary

Redwood Logistics LLC is seeking a Business Development Representative to grow and develop Redwood Multimodal customer accounts. You will work with Sales and Operations to enhance revenue through data-driven strategies, account onboarding, and load-tender coordination.

The role emphasizes negotiation, relationship-building, and data analysis to expand accounts. You will travel occasionally and contribute to a fast-paced freight brokerage environment.

Qualifications

• Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment.
• Excellent negotiation, Communication, problem-solving, and networking skills.
• Ability to analyze data to develop a sound strategy for account growth and to drive results in a fast-paced environment.

Responsibilities

• Develop assigned customer accounts using data-driven sales techniques to increase revenue and gross profit.
• Coordinate onboarding, load tender processes, tracking and issue-resolution procedures with Operations.
• Maintain records of load details, rates, and communications in CRM and TMS.
• Monitor account performance, service levels and customer satisfaction; address risks and escalations.
• Serve as the customer-facing point of contact for issue resolution with account focus.

Skills

Negotiation

Communication

Problem-solving

Networking

Data analysis

Tools

CRM

TMS

Job description

Redwood Logistics LLC is seeking a Business Development Representative to grow and develop Redwood Multimodal customer accounts. You will work with Sales and Operations to enhance revenue through data-driven strategies, account onboarding, and load-tender coordination.

The role emphasizes negotiation, relationship-building, and data analysis to expand accounts. You will travel occasionally and contribute to a fast-paced freight brokerage environment.