Business Development Representative – Freight Tech Growth

Redwood Logistics, LLC; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Paid time off

401k with match

Medical, dental, vision

Flexible spending accounts

Job summary

Redwood Logistics in Chicago, IL is seeking a Business Development Representative to grow Redwood Multimodal customer accounts. This in-office role collaborates with Sales and Operations to expand revenue and profitability.

You will apply data-driven strategies, manage pricing, maintain CRM/TMS records, and stay ahead of industry trends. The position offers a Monday–Friday schedule, a base salary range of $70,000 to $104,500 with monthly incentives and comprehensive benefits.

Qualifications

• Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage environment.
• Excellent negotiation, communication, problem-solving, and networking skills.
• Ability to analyze data to develop a sound strategy for account growth.
• Ability to drive results in a fast-paced environment.
• Ability to travel on occasion (<20%).

Responsibilities

• Develop assigned customer accounts using data-driven strategic sales to increase revenue and gross profit.
• Implement standard procedures with Operations based on account requirements, including onboarding, load tender, tracking, and issue-resolution.
• Negotiate pricing for orders from assigned accounts.
• Maintain records of load details, rates, and customer communications in CRM and TMS.
• Monitor account performance, service levels, and customer satisfaction, addressing risks and escalations.
• Act as customer-facing contact for issue escalation with account-specific focus.

Skills

Sales/Account Management

Negotiation

Data analysis

Adaptability

Travel availability

Tools

CRM software

TMS software

Job description

Redwood Logistics in Chicago, IL is seeking a Business Development Representative to grow Redwood Multimodal customer accounts. This in-office role collaborates with Sales and Operations to expand revenue and profitability.

You will apply data-driven strategies, manage pricing, maintain CRM/TMS records, and stay ahead of industry trends. The position offers a Monday–Friday schedule, a base salary range of $70,000 to $104,500 with monthly incentives and comprehensive benefits.