Senior Account Director – Broadway & Live Entertainment

Situation; New York (NY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health care plan

Retirement plan with employer match

Life and disability insurance

Generous paid time off

Paid family leave

Cold brew coffee and snacks

Wellness resources

Access to NYC arts and entertainment

Job summary

Situation is seeking an Account Director to lead day-to-day strategy, client relationships, and account operations for a Broadway/live entertainment client portfolio. This role manages two Account Executives and partners with internal teams to drive production execution.

The position requires strong sales alignment, knowledge of the Broadway landscape, and excellent communication skills, with in-office four days per week and one remote day in Midtown Manhattan.

Qualifications

• 5+ years of account management experience in advertising, marketing, or a related agency environment.
• Experience managing client relationships for entertainment or live experience-based brands (Broadway experience a plus).
• Demonstrated ability to translate client business/sales goals into marketing strategy.
• Experience managing and developing direct reports.
• Strong budget management skills, including pacing reports and media billing processes.
• Experience coordinating with external partner agencies or vendors.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities autonomously in a fast-paced environment.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Act as the client’s primary strategic point of contact, identifying needs and proactively recommending solutions.
• Maintain a working understanding of the client’s sales goals and priorities, translating them into marketing recommendations.
• Bring informed Broadway/live entertainment industry context — competitive shows, market trends, audience behavior — to client conversations.
• Serve as the primary liaison with the client’s external creative agency partner, ensuring alignment and smooth handoffs.
• Build detailed budget breakdowns and deliver biweekly pacing reports, ensuring media invoices are paid before media runs.
• Direct media strategy in partnership with internal media resources, tying recommendations back to client sales goals.
• Manage and develop two Account Executives, including regular one-on-ones and growth planning.
• Provide quality oversight of production and project execution.

Skills

Account management

Advertising industry knowledge

Budget management

Client relationship management

Team leadership

Strong communication

Strategic planning

Education

Bachelor's degree or equivalent professional experience

Job description

Situation is seeking an Account Director to lead day-to-day strategy, client relationships, and account operations for a Broadway/live entertainment client portfolio. This role manages two Account Executives and partners with internal teams to drive production execution.

The position requires strong sales alignment, knowledge of the Broadway landscape, and excellent communication skills, with in-office four days per week and one remote day in Midtown Manhattan.