Strategic Account Executive - Higher Ed Solutions

Cengage Group; Jackson (MS); Remote; USD 52,000 - 68,000; Full time

Job summary

Cengage Group is seeking a Core Account Executive in the United States to own and execute strategic account plans that drive sustainable revenue growth and long-term customer success. You will act as a business partner to customers and internal teams, using independent judgment to tailor recommendations and influence engagement strategies.

You will lead account strategy, growth planning, and cross-functional collaboration, while governing deals and ensuring alignment with internal policies and

Qualifications

• Bachelor's degree or equivalent experience in business, marketing, or related field.
• Experience in strategic account management, consultative sales, or business operations roles.
• Demonstrated ability to work independently and exercise judgment on complex business matters.
• Strong analytical, communication, and collaboration skills.
• Proficiency with CRM and sales analytics tools.

Responsibilities

• Develop and manage comprehensive account strategies aligned to customer goals, institutional priorities, and company revenue objectives.
• Evaluate customer data, usage trends, and market conditions to identify growth opportunities and risks.
• Recommend account-specific engagement approaches, solution mixes, and pricing considerations within established guidelines.
• Act as a strategic consultant to customers, translating business challenges into tailored solution recommendations.
• Guide customers through solution evaluation and adoption planning, emphasizing long-term value and outcomes.
• Build executive-level relationships and support complex decision‑making processes.
• Collaborate with Marketing, Product, Finance, and Sales Leadership to shape go-to-market strategies and customer solutions.
• Provide insights that influence process improvements, sales enablement, and operational effectiveness.
• Participate in planning initiatives and pilot programs to support business innovation.

Skills

Strategic account mgmt

Consultative sales

Business operations

Analytical skills

CRM analytics

Education

Bachelor’s degree in business/marketing or related field

Tools

CRM software

Job description

Cengage Group is seeking a Core Account Executive in the United States to own and execute strategic account plans that drive sustainable revenue growth and long-term customer success. You will act as a business partner to customers and internal teams, using independent judgment to tailor recommendations and influence engagement strategies.

You will lead account strategy, growth planning, and cross-functional collaboration, while governing deals and ensuring alignment with internal policies and