Strategic Account Executive

Barrett Distribution Centers; Memphis, Northern (TN, KY); Hybrid; USD 120,000 - 140,000; Full time

Job summary

Barrett Distribution Centers is seeking a Strategic Account Manager in Memphis to build trusted advisor relationships and drive adoption of solutions across strategic accounts. You will lead cross-functional coordination to meet customer objectives and deliver an exceptional end-to-end experience.

The role requires extensive B2B account management experience in logistics, strong MS Office skills, and the ability to travel 20–40% to support portfolio activity.

Qualifications

• 10+ years of strategic, B2B account management experience in supply chain/logistics preferred.
• Experience building trusted advisor relationships across levels of an organization.
• Proficiency with Microsoft Office suite (Excel, PowerPoint, Word) and data analysis.

Responsibilities

• Build and maintain trusted advisor relationships with assigned customers across levels.
• Lead strategic account planning with executives to develop objectives, KPIs, and milestones.
• Coordinate cross-departmentally to meet customer expectations and objectives.
• Clarify and validate customer needs; align internal resources to develop solutions.
• Deliver regular business reviews to diverse audiences, from frontline staff to executives.
• Assist in customer satisfaction surveys and follow-up actions.
• Align account activity with broader corporate objectives.
• Travel 20–40% as portfolio activity requires.

Skills

Relationship management

Strategic account planning

Cross-functional coordination

High interpersonal skills

Communication

Analytical skills

Time management

Education

Bachelor’s degree

Associate’s degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Barrett Distribution Centers is seeking a Strategic Account Manager in Memphis to build trusted advisor relationships and drive adoption of solutions across strategic accounts. You will lead cross-functional coordination to meet customer objectives and deliver an exceptional end-to-end experience.

The role requires extensive B2B account management experience in logistics, strong MS Office skills, and the ability to travel 20–40% to support portfolio activity.